Am I wrong to not give paint formula away for free?

[KevinP73]

Kevin-

"You could have saved me some time today, but you felt that you and my store manager spent too much time finding a "close" match with PPG."

It wasn't the time that your boss spent that I felt was excessive. I have never failed to voice my appreciation for the time, effort and consideration that has been extended by John,Kathy or any of the counter staff at "your" store.

"You do have discounts with my paint store"

Anybody shop in town gets the same or greater discount that I'm getting. Sorry but that doesn't make me feel special.

"and I did make a suggestion for you to use a better clear coat that would be more cost effective last week."
It's your JOB to promote the products offered at your store and because you do I'm supposed to owe you a favor?

"I also have been sending "helpers" to help you out since our mutual friend here on the board asked me to help you out. If they were not able to find you buried in a lot with 15 smaller no-name shops,"

Your front counter has a job list that is printed and maintained for anyone walking in off the street looking for a job, most body shop supply stores do. So your really not going out of your way for me are you? And I have never been or asked to be listed on this sheet because the average worker looking at these sheets DON'T meet the standards I maintain when hiring employee's. As for "15 smaller no name shops", there are only 4 tennants in this complex my shop is the only one without a sign (no name). I get an average of 200 customers a year thru this no name shop Someone is finding me just fine when they want to.

"it was not my fault, but i'm sure you remember me stopping by to ask you if they turned out."

Yes indeed you have.

"Kevin, I have never asked you for a thing. Nothing. Today I needed a paint code for my car."

Your accurate in that you have never asked for anything. When you asked for the code I explained one of my reasons for saying "no" was because I wasn't inclined to provide the information I paid to get just pass it on to someone who may very well be my compitition. If this were for your car it may have made a difference to me had I known that. Why didn't you speak up then and tell me it was for your car? I have never failed to be generous to the community (it wasn't untill now that I knew your were a member on PP) that I earn a living from. Ask anyone.

"It took me about 30 minutes to get the BASF Glasurit 55 paint formula for Kelly/Viper Green #225".

If it were that easy why wasn't it done back when I needed the code?
Oh I remember now $$$$ I paid for the sample colors.

"You could have let me WALK down the alley to your shop, but you needed 45 bucks for it".

That would be the same alley I walk down when I come to (insert store name here) and spend my money.

"Did you spend time on the paint formula? Yes".
Wrong! I spent money,

"Did you make a bad judgement call today? Yes".
I'm truely sorry you feel this way. But at last viewing the general public opinion was in favor of my decision.

"Oh, the call to BASF was free."
Would have free when I needed the formula also.

Kevin P.

[Capt. Crunch]

At the end of the day, I have a a three stage Glassuit paint for my car. I have to paint a grey'ish white base, then use the green over the base. I hope it turns out a nice as it looks in the can.

No harm no foul.

Lets go back in time when i didnt know you and you didnt know me.



JC

[wrecktech]

This may be a stupid question but isn't the formula on the "SmartColor" CD?

[KevinP73]

Originally posted by wrecktech
This may be a stupid question but isn't the formula on the "SmartColor" CD?

The paint manufacturers( not the dealers) are hesitant/ reluctant to provide this kind of support hardware to small specialty shops mainly because we don't spend the big bucks that production body shops spend.

[wrecktech]

Originally posted by KevinP73
The paint manufacturers( not the dealers) are hesitant/ reluctant to provide this kind of support hardware to small specialty shops mainly because we don't spend the big bucks that production body shops spend.

Seriously? We have a small shop and were one of the original 50 (I think) shops to get the CDs. If you want I can see if we have one I can send you.

[Capt. Crunch]

The formula is on the Cd, but the formula I received over the phone had different amounts of yellow and blue.. I guess that happens with older colors..

It looks very close, but it will be a complete. I don't need to worry about matching existing paint. Everything was just bead blasted off a couple days ago.


Capt. Crunch

[KevinP73]

Originally posted by wrecktech
Seriously? We have a small shop and were one of the original 50 (I think) shops to get the CDs. If you want I can see if we have one I can send you.

That would be great. Let me know what I can do to return the favor. I wish I got this kind of treatment from my paint store!

[Capt. Crunch]

Here you go.

http://www.glasurit.com/COLOR/new-color-online/m1frameset.php?language=1

[scottmandue]

This is one of those times when the Internet makes thing look WAY worse than they really are. If this were carried on face to face it probably would not have blown out of proportion.

You guys should shake hands and forget this happened, you are both Porsche guys and pelicans so forgive and forget.

Besides your in the same business and next to each other, on that level it would behoove you to make nice.

Now stop acting like children or I will pull this car over and spank the two of you!

[KevinP73]

Originally posted by scottmandue
This is one of those times when the Internet makes thing look WAY worse than they really are. If this were carried on face to face it probably would not have blown out of proportion.

You guys should shake hands and forget this happened, you are both Porsche guys and pelicans so forgive and forget.

Besides your in the same business and next to each other, on that level it would behoove you to make nice.

Now stop acting like children or I will pull this car over and spank the two of you!

He started it!

[scottmandue]

I like Joe's idea... titties have amazing healing properties!

[Joeaksa]

Originally posted by scottmandue
I like Joe's idea... titties have amazing healing properties!

Especially when they are serving tequila! And after 10 minutes doubt that both of you would be discussing paint forumla's!

[gr8fl4porsche]

Here is the part I don't get. This entire situation could have been handled differently from the beginning. I do not paint cars, but I do use paints and coatings everyday. When my competition (or anyone else) has a color made up at a supplier, there is a record card or some sort of invoice which is kept so the product can be made again at a later date. Why didn't you (Cap'n) simply call the supplier and order the same color as Kevin? If he was making up multiple samples of a color, then the last color made is most likely the one which was accepted. Once the sample was applied and approved, was there another order made for additional product of the accepted formulation? If I am on a project and another contractor did the phase before me, if I know the supplier, I call them and have them send me the same stuff. Maybe I missed something, Kevin did you request that this formula not be shared with other customers as part of an agreement with the supplier?

[nostatic]

Originally posted by Capt. Crunch
Did you make a bad judgement call today? Yes.

no, imho you made the bad judgement call. Kevin posted a thread with anonymous characters. Only one or two people here likely know who the actual players are, and they have enough sense not to chime in with details. For all the rest of us, it would have remained anonymous/hypothetical.

Until you chimed in becuase you felt personally hurt and then made everything public in an attempt to "defend your honor." Or piss of Kevin. Or a little from column A, a little from column B...

If you want my opinion (which you likely don't, but I'll offer it anyway) in the future you might want to take car of this f2f instead of "defending your honor" in public. Had you not posted, no one here would have been the wiser.

Have a beer, paint your car (if it is your car), and fuggetaboutit.

[scottmandue]

Originally posted by nostatic

Have a beer, paint your car (if it is your car), and fuggetaboutit.

I got $500 that says that won't happen.

[wrecktech]

Originally posted by KevinP73
That would be great. Let me know what I can do to return the favor. I wish I got this kind of treatment from my paint store!

I will check and see if we have an extra. I think we get a new CD every other month or so. If I am able to send you one I will expect an 89 or newer 928 delivered to my door. I prefer black with tan interior but will accept a dark metallic one if I have to. Happy to help when I can.

[nostatic]

Originally posted by scottmandue
I got $500 that says that won't happen.

I'm not ridin' to Vegas in this heat...

[turbo6bar]

Originally posted by Capt. Crunch
I mean, I do control the pricing structure of every last part number purchased for his business.

Indeed, you do. Nice guy, you are.

[Joeaksa]

Originally posted by nostatic
I'm not ridin' to Vegas in this heat...

Me neither. We can meet in San Diego instead until it cools down!

[nostatic]

Originally posted by Joeaksa
Me neither. We can meet in San Diego instead until it cools down!

Tell me when. I'm itchin' for some miles... (although its only a little over 100 from here).