Need some computer help...

[Rick Lee]

Hotsheet has been my homepage for many years. Check it out. It's great. I think the AOL is my lady's logon for Hotmail. The other fishy URL's I've deleted. What else catches your eye?

[Rick Lee]

And how can I get my desktop icons to repopulate?

[slodave]

Rick,

You have viruses/spyware.

Remove these items:
O2 - BHO: 实用搜索 - {6CFD436C-7AAD-4e50-992F-C0C87A94CAD2} - C:\Program Files\superutilbar\superutilbar.dll
O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file)
O3 - Toolbar: 实用搜索工具条2.0 - {03465FF5-00AE-411a-9C34-960ED566EC03} - C:\Program Files\superutilbar\superutilbar.dll
O21 - SSODL: eupeptic - {8670ee50-01f9-47da-ac1e-cf8549e9e521} - C:\WINDOWS\system32\axlet.dll (file missing)

These are a trojan or virus.
O4 - HKLM\..\Run: [mppds] C:\WINDOWS\mppds.exe
O4 - HKLM\..\Run: [upxdnd] C:\DOCUME~1\RICKLE~1\LOCALS~1\Temp\iexplore3.exe
O4 - HKLM\..\Run: [System] C:\Program Files\Common Files\System\Updaterun.exe
O4 - HKLM\..\RunOnce: [wsttrs] C:\WINDOWS\wsttrs.exe

Go here pandasoftware
EDIT: oh well, this link brings you to the home page.

or goto www.pandasoftware.com, look in the lower left corner for "Activescan" It is free and online. It does a good job of removing viruses, but the free version will not remove spyware, but at least will give you a list and you can remove it yourself.

Dave

[Rick Lee]

Hey hey! That worked! Those 04 files I deleted brought the icons back. Thanks guys!

[slodave]

Rick,

You still should run a virus check and use Spybot Search and Destroy and Adaware. There are settings under Spybot that are not selected by default and should be.

Goto Mode -> Advanced
Click 'Yes' when the waring comes up. Goto the 'Tools' tab (lower left). In the right pane, make sure everything is selected, except 'Bug Report'.

Go back to the Spybot S&D tab on the left and hit 'Update' Grab everything, download and run...

Also, post a new hijackthis report. Let's make sure there is nothing else.

Dave

[red-beard]

I known the old adage, you get what you pay for, but you can also download windows defender.

[slodave]

Whoops! I missed two:

O2 - BHO: (no name) - {f4d74aaa-a178-4463-846b-b4bc87a024e0} - C:\WINDOWS\system32\ixt0.dll (file missing)

O4 - HKCU\..\Run: [r63hxwy958mjuq] C:\DOCUME~1\RICKLE~1\LOCALS~1\Temp\iexpl0re.exe

[masraum]

Between Windows Defender and Trend Micro antivirus, I never have any problems (well, probably until now after that last statement).

[rcecale]

Originally posted by slodave
Also, post a new hijackthis report. Let's make sure there is nothing else.

Dave

Nice job picking some more garbage outta there, Dave! Glad to see Rick's back in the game.

Rick, Dave's suggestion of posting another HiJackThis log is a good idea. Sometimes these little buggers can be pretty persistent.

Randy

[Rick Lee]

Thanks guys. I'm at work now, but will clean up those other two files and repost the Hijack This report tonight. I run my Adaware scan almost daily and my Norton scan every Friday night, though lately, it's been busier. I think my fiance downloaded some Chinese script stuff that really threw a monkey wrench into things.

[azasadny]

I dumped Norton and Adaware and have used AVG for many months now with no problems. I use Mozilla as my primary browser and only use IE for sites that require it (Fidelity, etc...). I found that the Symantec (Norton) and McAfee products caused as many problems as they claimed to prevent...

[Rick Lee]

Slodave, I deleted those other two you listed. Here's the newest list.

Logfile of HijackThis v1.99.1
Scan saved at 6:57:37 PM, on 4/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\SYSTEM32\RUNDLL2000.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
c:\windows\system32\webpnt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\MICROS~4\rapimgr.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb1 2.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\digital imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\HP\hpcoretech\comp\hpdarc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\logonui.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\DOCUME~1\RICKLE~1\LOCALS~1\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotsheet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q304&bd=presario&pf=laptop
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q304&bd=presario&pf=laptop
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file)
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb1 2.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\digital imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\digital imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q304&bd=presario&pf=laptop
O16 - DPF: {2119940C-F1CE-4258-8B96-41ECCA2BB184} (FTUploaderCtlX Control) - http://www.fototime.com/ftweb/activeX/WebUploadControl.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {712362BF-E411-4F43-99D2-EB15F80AF1DB} (MsneDiag Class) - http://entimg.msn.com/client/msnediag3718.cab
O20 - AppInit_DLLs:
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: eupeptic - {8670ee50-01f9-47da-ac1e-cf8549e9e521} - C:\WINDOWS\system32\axlet.dll (file missing)
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

[rcecale]

Rick,

You'll see that this one has returned:

O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file)

Try deleting it again and see what happens. As I mentioned before, sometimes these things can be really stubborn.

Randy

[slodave]

Randy is right on the line he has listed. Her is one more:
c:\windows\system32\webpnt.exe

This one is a trojan as well, but it is a running process. I'd still run Adaware, spybot and go to Pandasoft and run their online scanner.

I have to run again for a bit, but will be back in about 1.5 hrs and will check back.

Dave

[rcecale]

Here's another one...a trojan/virus:

C:\WINDOWS\SYSTEM32\RUNDLL2000.EXE

Remove this line and also, see if this file (RUNDLL2000.EXE)
exists in the C:\Windows\System32 folder.

If it does, delete this file.

Randy

[slodave]

Good catch Randy. Seems that one is a Chinese trojan. Put the name in Google and a bunch of Chinese websites come up. The one English site said something about icons and the start bar not appearing.

Dave

[Rick Lee]

Originally posted by slodave
Randy is right on the line he has listed. Her is one more:
c:\windows\system32\webpnt.exe

This one is a trojan as well, but it is a running process. I'd still run Adaware, spybot and go to Pandasoft and run their online scanner.

I have to run again for a bit, but will be back in about 1.5 hrs and will check back.

Dave

I can't find this one in the list.

[slodave]

It's a running process. Get the Task Manager open and see if it is running. If so, try and kill the process and find the file and delete it.

Dave

[Rick Lee]

Ok, found and killed it there. How else can I find and kill it if it's anywhere else?

[rcecale]

Originally posted by slodave
The one English site said something about icons and the start bar not appearing.

Dave

Exactly, I saw the same thing. I found several references stating it was found by HJT, but when looking for the file, sometimes it just won't be there. This one's a bugger!

Rick,

The typical places you can look are the HiJackThis log and the Task Manager. You can also click START > RUN and then type MSCONFIG in the command line text box. When the applet appears, look under the STARTUP tab.

Randy