Amazon rant

[Noah930]

I finally realized (I think) how/why a third of my orders from Amazon seem to get lost in the shipping process. I purchased some items this past weekend as holiday gifts. I got an email today saying they were shipped out. Great. But to an incorrect address (with my office zip code--not my home zip code). Odd. During checkout I clicked on the saved address in my Amazon account's address book. My wife has since purchased 3 more items within the past two days, and they all have the correct address/zip listed. She clicked on the same box during the ordering process.

So somehow during order processing Amazon mixes up my addresses, and sends stuff to a combined address (street address doesn't match the city/state/zip) that doesn't exist.

So that's why it seems like a third of the packages I order from Amazon seem to bounce around via USPS/UPS for a couple weeks (tantilizingly close to home, but never quite reaching it) before bouncing back to the vendor. Then I have to go through the hassle of re-ordering the stuff.

Normally not a big deal, but it's certainly annoying during the holiday season when purchases are somewhat time sensitive.

[Tishabet]

Hi Noah,
You should be able to go to your amazon account and see the saved addresses, and I believe you can remove any which are erroneous. You are sure that you are selecting address A from your saved addresses and that somehow amazon is shipping to address B? And address B is a nonexistent address that you would never have entered anywhere?

[slodave]

Yeah, Alarick. You need your eyes checked!

[Noah930]

Originally Posted by Tishabet

Hi Noah,
You should be able to go to your amazon account and see the saved addresses, and I believe you can remove any which are erroneous. You are sure that you are selecting address A from your saved addresses and that somehow amazon is shipping to address B? And address B is a nonexistent address that you would never have entered anywhere?

Yes, that's what I'm saying. Somehow there's a combination of my home and work addresses, which doesn't show up on the address list when I access it. Weird, huh?

[Tishabet]

Originally Posted by Noah930

Yes, that's what I'm saying. Somehow there's a combination of my home and work addresses, which doesn't show up on the address list when I access it. Weird, huh?

I would email amazon and tell them exactly what happened... They will go out of their way to both fix the issue technically as well as to take care of you as a customer.