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Heel n Toe's Avatar
 
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Question for those with Yahoo email

When trying to log in, I get this:



They have been asking for an emergency contact mobile number for months now, but I don't use a cell and wouldn't give it to them if I did, so I have been clicking the "no thanks" option.

I don't even really trust that this is from Yahoo, and think it could be some hack attempt, but I typed in the honeymoon destination and it doesn't let me in anyway.

Have any of you Yahoo-ers gotten this one?
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Old 06-18-2013, 11:38 AM
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I went thru this yesterday. Honeymoon question didn't seem to work for me too. I ended up having to change my password. I'm not giving out my cell number. If they want it they can ask the NSA.
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Old 06-18-2013, 11:50 AM
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I have had a Yahoo email address since 2000 and I have never had that come up.
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Old 06-18-2013, 11:54 AM
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No, that's not unusual. They remember what device/browser you use to log in via a cookie, and when you log in with something else, they ask you a secondary security question. I don't know that I would or have given them my cell number (although, Google has it for the same purpose because I have a google phone), but I do have extra security questions.

It's fairly normal these day to provide an extra layer of protection.
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Old 06-18-2013, 12:00 PM
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I think I heard on the news that yahoo is cleaning out all the old unused email addresses, maybe this is part of that program?

Quote:
Originally Posted by URY914 View Post
I'm not giving out my cell number. If they want it they can ask the NSA.
"now that is funny right there I don't care who you are..."

I switched for yahoo to hotmail who then dumped me to outlook IMHO they all suck but are a necessary evil.

YMMV
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Old 06-18-2013, 12:00 PM
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FWIW A friend just had her yahoo account hacked. This info request is not unusual from gmail.
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Old 06-18-2013, 12:22 PM
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ur just whining coz ur a typical guy and dont remember where you even had ur honeymoon
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Old 06-18-2013, 01:01 PM
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Yahoo is getting harder and harder to use..i am truly thinking of going somewhere else
Old 06-18-2013, 01:56 PM
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Just get a Google Voice number and use that as a shield / auto-forwarder. Pretty easy.
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Old 06-18-2013, 02:00 PM
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Answer: In bed.
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Old 06-18-2013, 02:04 PM
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Quote:
Originally Posted by afterburn 549 View Post
yahoo is getting harder and harder to use..i am truly thinking of going somewhere else
x 1,000,000
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Old 06-18-2013, 02:29 PM
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Yahoo used to be easy and fast. Now, like many other sites, it's overloaded with way too much client side crap that slows down the process and causes problems. I'd consider switching but wonder if there is another service that is any better along with the 100+ sites that already have my yahoo address which would need to be updated.

To answer the question, I have not see that popup but have seen the phone number prompt which I ignore.
Old 06-18-2013, 02:39 PM
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I use yahoo e-mail and have never seen that pop-up.
I just logged in to check my mail and it went straight through.
Old 06-18-2013, 03:03 PM
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Just checked, got an e-mail from AT&T and it said the following, maybe it has something to do with that pop up:

Quote:
Final notice!
Dear so and so,

We're making improvements to att.net Mail!

On or after June 10, 2013, through July 2013 all users of att.net Mail will be prompted to upgrade their att.net Mail accounts. You'll see some exciting changes in att.net webmail that include a new look and feel that makes att.net webmail even easier to use. Once your account is upgraded, the webmail version you're currently using will no longer be available.




What you can look forward to:
■Faster email
■The latest Mail spam-protection technology and scanning for relevant advertising display
■Easier-to-use design


Important Notes:
■All att.net webmail user accounts will be upgraded regardless of AT&T domain (ex: user@att.net, user@bellsouth.net, user@sbcglobal.net, etc.).
■On the day of the att.net webmail upgrade, you will be able to choose to customize the email scanning settings for your account.
■There is no impact to your email IDs, saved messages, webmail folders, passwords, email client settings, or service, based on this upgrade.
■To learn more about the new att.net Mail visit The new AT&T Yahoo! Webmail - AT&T Email Support


We hope you enjoy the new att.net Mail.


Sincerely,
AT&T Internet Services Customer Care
Old 06-18-2013, 03:07 PM
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Quote:
Originally Posted by afterburn 549 View Post
Yahoo is getting harder and harder to use..i am truly thinking of going somewhere else
Yeah the new interface is terrible and there's no way to switch back to the classic look.

To the OP, the other poster who stated that the website doesn't recognize your browser is correct. Your IP address could have also changed which triggered the security alert. Nothing to worry about. Just make sure you are not on a phishing page (URL should read mail.yahoo.com or similar). I've used my cellphone number as backup account recovery as it provides total security against people cracking your account, no issues.

Last edited by black_falcon; 06-18-2013 at 03:39 PM..
Old 06-18-2013, 03:37 PM
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Thanks for the input, guys. After doing some targeted searching, I got some info that sent me to a Yahoo help section that ultimately let me type in an abbreviated version of the problem... which sent me to a page listing several problems and one of them was about this confirmation thing. Am gonna try to muddle through it, but it doesn't look hopeful because I don't use a cellphone.
_____________
"Confirm your identity" pop-up message

Description

What to do if you receive a request for sign-in verification. You may see one of these messages:

"You are logging in from a device we don't recognize"
"Please answer your security question"
"We can send a verification code to your listed phone number or alternate email address"


Resolution

The prompt you are receiving is called "Second sign-in verification," and it is designed to protect your account from unauthorized access.

There are several ways to confirm your identity:

Send a code to mobile phone or non-Yahoo! alternate email address:

Go to the Yahoo! sign-in page (http://login.yahoo.com).
Enter your Yahoo! ID and password, then click Sign In.
You may need to enter the security CAPTCHA code. (If you do not see a randomly generated code, simply proceed to the next step.)
Select Receive Code and enter your non-Yahoo! alternate email address or mobile number.
Note: A code will be sent to the location you entered; make sure you do not navigate away from the page where you entered your alternate email address or mobile number.
Once you receive this code, you will need to enter the code on the page where you entered your alternate email address or mobile number.
You may be required to update your current password.

Note: At this time Yahoo! alternate email cannot be used to confirm your identity. If your alternate email address is a Yahoo! email, please use your mobile number or security question.

Verify your security question:

Go to the Yahoo! sign-in page.
Enter your Yahoo! ID and password, then click Sign In.
You may need to enter the security CAPTCHA code.
Provide the answer for the security question displayed and click Verify Answer.
You may be required to update your current password.

If you do not have a non-Yahoo! alternate email address, valid mobile number, or cannot verify your security question, you may need to Get Help to confirm your identity.

Note: When filling out the form, please select Yahoo! Account under "Product."
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Old 06-18-2013, 11:08 PM
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Well that went better and quicker than I expected.

I had provided them with an alternate, non-Yahoo email address (didn't know I had), so I clicked on that Receive Code box and it took me to a page that let me select alternate email address, and when I did, it sent the code to that address, and I went there and got it from the email.

Then I pasted it in the box provide at the Yahoo account window, and this page came up, and all I did was change my password and I'm back in:
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Yahoo! Account Security has identified a possible risk to your account.

Dear ________,

Your account safety is our top priority.

Recently, we have detected some unusual activity on your account and as a result, we've temporarily locked it for your protection. You may unlock your account immediately by changing your password.

Our apologies for any inconvenience this may have caused, but your account safety and privacy is very important to us.

Current Password _________

New Password_________ --Password Strength: "To the MOON, Alice!"

Re-type New Password_________
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Last edited by Heel n Toe; 06-18-2013 at 11:23 PM..
Old 06-18-2013, 11:20 PM
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My wife had similar problems with her account this morning. Mine was all jacked up....the 40 emails I usually have in the morning weren't there. They all showed up in the last 10 minutes.
Old 06-19-2013, 04:09 AM
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Quote:
Originally Posted by sammyg2 View Post
I use yahoo e-mail and have never seen that pop-up.
I just logged in to check my mail and it went straight through.
Go to the local library, internet cafe or school (or even a friend's house) and log into your account from one of their computers (that you have NEVER used to log in). I bet you will get acquainted with this pop-up.
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Old 06-19-2013, 06:36 AM
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Quote:
Originally Posted by sammyg2 View Post
Important Notes:
■All att.net webmail user accounts will be upgraded regardless of AT&T domain (ex: user@att.net, user@bellsouth.net, user@sbcglobal.net, etc.).
■On the day of the att.net webmail upgrade, you will be able to choose to customize the email scanning settings for your account.
■There is no impact to your email IDs, saved messages, webmail folders, passwords, email client settings, or service, based on this upgrade.
■To learn more about the new att.net Mail visit The new AT&T Yahoo! Webmail - AT&T Email Support
I never understood this.
Why would anyone want to co-mingle email with an IP, browser, or OS?

MS once got busted all over the world for integrating Windows with IE......

Now, there are Chrome-based tablets which heavily push users to sign into a Google account before anything happens. All personal info (pics/vids/documents) are stored on 'the cloud' unless the default settings can be changed.

They just decided on behalf of the user that 'the cloud' really needs all your legal and medical documents, home porno, facial recognition pics of your friends, items sitting around the house, pets, home, cars, hourly GPS cordinates, etc,etc,etc,etc,etc,etc.
(Obviously memory for offline storage is at a premium these days :\)

Facebook did the same thing:Trying to sell a "Facebook Tablet" where all activity was routed through Facebook. AOL redux LOL. They didn't sell many and it disappeared. Goggle probably will though.
Old 06-19-2013, 09:33 AM
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Old 06-19-2013, 09:33 AM
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