A little computer help...

[Scott Douglas]

Happy Thanksgiving all!

Wife is complaining about not being able to print emails (you know the receipts for all that e-shopping she's been doing) out on her computer.
I tried it and get this error message:

It's really frustrating her and me as I don't use her machine (Win 7) and she doesn't use mine (Vista[gasp!] 64) so I'm really lost when it comes to finding solutions to her problems. She said she used to be able to do it so it's probably related to one of the 'auto updates' that have been applied to her machine.
Any help would be most appreciated.

[id10t]

Don't use internet explorer.

That said, the error is in the code the website is providing for print view

[azasadny]

Use another browser and copy the URL you're trying to get to into the other browser and see if that helps. I use Chrome, IE and FireFox and when this happens, I just use a different browser and that usually works...

[Scott R]

This problem with IE has been going on for a long while. Try this:

If you have any third party toolbar installed please uninstall it & Go to internet explorer properties advanced tab ===> Uncheck "enable third party browser ext" ===> and check "enhanced protected mode" =====>apply and ok=====> restart internet explorer

[Scott Douglas]

Thanks guys.
The screen shot (actually a picture of the screen [as in photograph]) is when we go to print from Windows Live Mail.
We use Firefox as our browser, not IE.
Is IE used to view email?

[Scott Douglas]

So this is actually an IE window I'm looking at when I open Windows Live Mail?

[id10t]

Originally Posted by Scott Douglas

So this is actually an IE window I'm looking at when I open Windows Live Mail?

Yup

[Scott Douglas]

This is the tool bar from the above pic.

I don't think there's any third party tool bar installed.
Am I right?

[Scott Douglas]

Scott R - There isn't any 'advanced tab' on the IE properties window. :>(

[Scott Douglas]

Thanks for your time this morning guys.
Hope you all have a good Thanksgiving dinner with family and friends.

[Scott R]

Open IE, go to "tools" (picture of the gear in the upper right hand corner) then go to "Advanced"

[Por_sha911]

Until you find the solution, a work-around is to open Word, copy and paste (Highlight, Cntl-C , Cntrl-V) what you need and print from Word

[flatbutt]

Originally Posted by Por_sha911

Until you find the solution, a work-around is to open Word, copy and paste (Highlight, Cntl-C , Cntrl-V) what you need and print from Word

this is what I do.