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Join Date: Mar 2005
Location: Northern CA
Posts: 4,703
there have been numerous posted issues with PAS over time... they are up the street from me and I'll probably use someone else to fix the glass on my gauge. Seems like a classic case of business grew to a size that could not be mannaged by the originators.. or something like that.

Old 04-25-2008, 05:57 AM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #21 (permalink)
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gumby's Avatar
 
Join Date: Nov 2001
Location: NY
Posts: 375
I had a bad time with Palo Alto....they sent my back the WRONG clock and when I call and told them so they said to prove it!! ( my clock had my name written on the back ) I had to send them photos of the correct clock...also very bad attitude
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Ron
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Old 04-25-2008, 09:02 AM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #22 (permalink)
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Join Date: Jun 2000
Location: N. Phoenix AZ USA
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Quote:
Originally Posted by Crachian View Post
Overseas Speedometer here in Austin, Texas turned mine around in three days and did an excellent job.
Same here, been working with them for years and excellent service.
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Old 04-25-2008, 10:02 AM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #23 (permalink)
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Join Date: May 2007
Location: Sarasota, Florida
Posts: 47
+1 for North Hollywood Speedometer. I asked them to work on a replacement speedometer to get it to activate my speed control system. This turned out to be a complex issue which didn't work after 2 attempts. They diagnosed and replaced electronic and mechanical components until I was satisfied. They charged me only for their incremental repairs for a cumulative bill which was fair. Throughout, they communicated well, with clear explanations of what they did, including technical details, and their work was immediate each time.
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1983 911SC
Old 04-25-2008, 10:17 AM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #24 (permalink)
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Join Date: Jun 2004
Location: Bkk Thailand
Posts: 450
+1 North Hollywood. i send all my gauge for a complete rebuild and some custom stuff. 4 weeks turn around. great job too.
Old 04-26-2008, 05:32 AM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #25 (permalink)
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Join Date: Apr 2004
Location: Tacoma
Posts: 566
I had Palo Alto convert my 85 mph to 150mph speedometer a couple of years ago and it took almost 2 months. Same run arounds as others have described. They did a nice job but it was a painful experience. I would not use them again.

Dave
Old 04-26-2008, 06:48 AM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #26 (permalink)
 
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Quote:
Originally Posted by 3.2 CAB View Post
Hi, sorry to hear about you getting the run around on your speedometer. I took my speedometer to a shop in Houston, Tx. I dropped it off one morning for them to repair the odometer and to clean and service the rest of the unit. I dropped it off in the morning, and it was ready that same day. Same day service!! It has worked great since 2003.
I am in Houston and need my 964 speedometer repaired. Do you have contact info for the shop you used?

Old 11-06-2009, 09:39 AM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #27 (permalink)
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