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Eva
 
911SauCy's Avatar
 
Join Date: Apr 2012
Location: CT
Posts: 4,593
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Bought a Serious Lemon-Want to Chew Out Dealer-Thoughts?

Earlier this week I was day-dreaming about the satisfaction a nice leaf fence installation would be along the yard line...today, BLOWN HEAD GASKET!

Mrs Saucy says to get rid of what's become project car #2, so, I do, especially considering the 911 has lame engine (want it back on road asap) Sell the 540 in a day (could have gotten more) and pick-up an '07 Buick Lucerne. Why a young guy in a Buick? Low dollar car, parts are cheap, large, comfy, good mileage, safe for small humans...and it would be (is) my third Buick. Basic, boring reliable transportation...LOL

It's a 1 owner granny deal with 53k on the clock, small dealer with good history/reviews had it with clean bill of health (PPI) from the local Chevy dealer he picks up all his GM's from. Car presents as clean and worry free as any other low mileage garage queen that goes to and from the grocery store and Dr office.

Test drive: I take it for a 20 mile loop, determine all good, drives great aside from torn front engine mount, he fixes no questions asked. He tells me it has a new water pump...because the other was squeaking* Engine was clean, no detectable oil residue/odors or coolant residue/odors. I buy, happy customer thinking I got a good car for market value.

Home 3 days: Car begins to leak power steering fluid and oil from basically everywhere it can. PS pump and high pressure line had 2 distinctly separate leaks. Oil coming out from below lower intake manifold and down bell housing (LIM gaskets are common to go/PS pumps are not). Go to dealer t get PS pump and line replaced per recall...shouldn't Karl Chevy in CT have done this? hmmm

I call dealer, tells me to bring it down. Wastes a day of my time so his jerk off mechanic can brakleen and powerwash the motor. The insists its perfectly clean, no leaks.

2nd Weekend: I tear engine down to heads, replace all intake gaskets and surrounding goodies, not my first rodeo, goes easily..aside from the fact that it was very obvious this job had just been done. And more importantly, the LIM had been VERY poorly machined and put back together with oodles of black RTV. My brother instantly tells me...dude this thing was melted down. Put back together, clean engine...clean oil persists on bottom of bell housing, concurrently so begins a high pressure issue on top coolant pipe (where exists block from t-stat and bridges to rad.) On cold start, the hose is leaking like a bee-otch, once t-stat opens, goes away.

I texted this information to the dealer, without question, he reimbursed me for all receipts.

4 weeks in: Use boroscope to determine Rear main was leaking, replaced it. So continues troublesome coolant dribble on cold starts. Replace hose, clamp and bleed properly...hose was dry.

Couple months, 1500ish miles later, yesterday (I've been down and out recovering from back surgery so very little driving) silly little coolant dribble comes back. Today, this:

What I'm thinking is the case here...: Water pump failed, car melted down (why it was leaking from everywhere) dealer takes car in tells her it's going to be a million to fix, scares granny-sells her new car, this loser (me) buys it from Class A Douche-Dealer and is now stuck with a serious issue.

Considering I'm stuck with the car...Would you:

A: Call the dealer direct and give him your mind

B: Email him your mind

C: Trash his business to the CT DMV and Google Review

D: A and C

Please advise

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'78 SC Targa ~Brynhild~ Insta: @911saucy

"The car has been the cave wall on which Industrial Man has painted his longings and desires." -Eddie Alterman-
Old 09-14-2016, 12:06 PM
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What happened in between the monkey with the Brakleen and the 2nd weekend?

_
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Old 09-14-2016, 12:13 PM
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Is the dealer you're ready to chew out the selling dealer or the Chevy dealer? I'm confused, if I understand your story correctly it seems to me your selling dealer got hosed when he bought it and has taken some steps to make it right to you.
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Old 09-14-2016, 12:20 PM
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Eva
 
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monkey Brakleen drove car 2nd week
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'78 SC Targa ~Brynhild~ Insta: @911saucy

"The car has been the cave wall on which Industrial Man has painted his longings and desires." -Eddie Alterman-
Old 09-14-2016, 12:44 PM
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Eva
 
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Quote:
Originally Posted by wdfifteen View Post
Is the dealer you're ready to chew out the selling dealer or the Chevy dealer? I'm confused, if I understand your story correctly it seems to me your selling dealer got hosed when he bought it and has taken some steps to make it right to you.
The selling dealer. The guy has been in the biz 27yrs he knew exactly what he was doing. there were a couple other little Q/A's he and I had and he did everything he could to not give information ... but they werent deal breaking things so I didnt care

I got suspicious when he had the guy with the mullet Brakleen the engine and kept lying to me that everything was fine.

It was obviously not and he did what he could to keep me appeased hoping I would get lost like every other unsuspecting soul who buys used...right?
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"The car has been the cave wall on which Industrial Man has painted his longings and desires." -Eddie Alterman-
Old 09-14-2016, 12:48 PM
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Takin' hard left turns
 
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You bought a barely functional car from a d-bag dealer and are now well in to fixing broken things. I think this ship has sailed. Giving him a piece of your mind won't make you feel any better and won't change him. Move on with your life, get a crate motor if that's the easy fix.
Old 09-14-2016, 01:01 PM
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There might have been some kind of arrangement between dealer and seller to give a good PPI. You should have got the PPI done by somebody completely independent.

Perhaps you can take that POS Buick back and exchange it for something else on the lot. Being buyer beware you are stuck with that pos unless you get creative.

Make up a placard that says this business sells lemons and walk in front of the business
on a Saturday. A girlfriend of my first wife did that and got satisfaction.
Old 09-14-2016, 01:03 PM
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This is not what people buy Buicks for. You need a new engine or a new car. But it's a little late now...
Old 09-14-2016, 01:08 PM
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?
 
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Quote:
Originally Posted by 911SauCy View Post
Earlier this week I was day-dreaming about the satisfaction a nice leaf fence installation would be along the yard line...today, BLOWN HEAD GASKET!
....

Considering I'm stuck with the car...Would you:

A: Call the dealer direct and give him your mind

B: Email him your mind

C: Trash his business to the CT DMV and Google Review

D: A and C

Please advise
E: Stihl BR700

Sorry man, I just had too
Old 09-14-2016, 01:10 PM
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you got the shaft....move on
Old 09-14-2016, 01:17 PM
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Park it in front of his dealership with a sign on it. Notify the press, call the BBB, I just don't know.
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Old 09-14-2016, 02:38 PM
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This is sort of the risk one takes when buying used . What motor is it ? 3.6? I have not done head gaskets on one yet, but it looks like an ugly horrible job . Probably motor and , trans out . Eww
Trade it in , pass it on . Maybe the dealer will let you make a good trade on it . Sounds like he tried to take care of you with the other issues .
Sorry for your bad luck.
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Old 09-14-2016, 02:50 PM
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Interesting read- sounds like he was trying to help although he wasted a day of your time -I think you took him off the hook when you started your rebuild-the good news is that he reimbursed you for your receipts. Good luck-keep us posted.
Old 09-14-2016, 03:32 PM
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Sold the BMW to pick up a Buick?
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Old 09-14-2016, 05:01 PM
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Back in the saddle again
 
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I think that sucks, you got screwed and good luck.
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Old 09-14-2016, 05:09 PM
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Are you going to accuse him of buying a known POS and selling it you? Proving that he knew the cars condition is going to be a heavy lift.
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Old 09-14-2016, 05:17 PM
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Go to the dealer and have him take it back in exchange for another car even if you have lose some $. Life is too short for stuff like this.
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Old 09-14-2016, 05:18 PM
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Drive it back to the dealership and light it on fire right in front of their lot.
Old 09-14-2016, 05:19 PM
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I would first go back and talk to him calmly and not make any threats. Explain what you feel would be fair for both of you. If you walk in yelling right off the bat he will probably just yell back and you will get nowhere. I had a similar problem once and it took everything I had not to yell and scream when I spoke to the dealer. He ended up taking the car back and I ended up better off. If that fails then you can try some of the other options.
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Old 09-14-2016, 05:57 PM
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If the guy has been in business for >20 years, you'll hardly impress him with yelling at him.

Like others have said, your goal here is to get out of this car. Go there and tell him just that. Tell him you need a reliable car and this will never be it. It has been monkeyed with and who knows what it will take to get it to run right. Ask for a refund first. If there is no budge, ask for a refund minus a loss on your end and take the loss.

No way in hell would I try to get into another used car from this guy.

Lesson learned is not to buy from a used car dealer. You have to find such a car directly from grandma or the estate. Especially on a run off the mill vehicle, there is NO reason to go through a dealer. It only adds a bunch of armor all on the car and risk of shenanigans like this. Sounds like an impulse buy - never a good idea. But I am sure you know all this by now.

Good Luck!

G

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Old 09-14-2016, 07:45 PM
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