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Registered User
Join Date: Aug 2010
Location: Spain
Posts: 39
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Problems installing DIGITAL WUR soft
Hi all,
I have recently purchased one UTCIS-PT unit and I am not able to make it run in my computer. I have Windows XP Service Pack 3 - 32 bits. The steps I followed were: 1. Downloaded the CDM 2.04.16.exe driver from UT site. 2. Extracted and executed: This is the install screen: ![]() It has a double appearance at "Add/Remove programs" (?) ![]() -Connected the UTCIS-PT unit to the USB port of my computer ,the new hardware wizard appeared, but I was not able to find any driver to install in my computer either on the internet. The issue is that the device remains in the "other Devices" category saying that the driver is not correctly installed, please reinstall. ![]() Please, could you explain me the correct steps I should follow? Is this unit Windows XP SP3 compliant? More details: -The unit is the latest evolution. It has a USB-USB cable. -I dont have the UCSIS-PT installed on the car. I'm working on a desk. The unit is not powered from the temperature sensor plug. I don't know if this is neccesary. -The management program was correctly installed. Thanks in advance and Regards |
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Registered
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You should be able to talk to the unit via USB only
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"Todd" 98 Tahoe ,2007 Saturn Vue 86 930 black and stock, 80 930 blue tracdog 91 Spec Miata (yeah I race a chick car) "life"ll kill ya" Warren Zevon |
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Registered User
Join Date: Aug 2010
Location: Spain
Posts: 39
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Hello,
I don't understand you. I have the UTCIS conected to the laptop with a USB-USB cable (wich come with the unit). What do you mean with "talk only via USB"? |
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Registered
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I meant USB is fine no need to hook up the power connector. Did you send unwired tools an email? The are pretty good at support that way
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"Todd" 98 Tahoe ,2007 Saturn Vue 86 930 black and stock, 80 930 blue tracdog 91 Spec Miata (yeah I race a chick car) "life"ll kill ya" Warren Zevon |
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Registered User
Join Date: Aug 2010
Location: Spain
Posts: 39
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Yes. I've sent them an e-mail as well.
Hope we find the solution quickly. thanks |
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UnwiredTools
Join Date: Oct 2008
Posts: 32
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USB Driver help
I just picked up your email and thought I would respond here and will send you an email directly also.
The latest (and final!) USB driver chip we are using is the MCP2200 NOT the FTDI chip. If you have the FTDI installed, that is fine -- it shouldn't interfere with anything. You will want to install the driver for the MCP2200 chip -- by installing the file found on our website on the downloads page: Support for UnwiredTools Products The link to the file itself is here: http://unwiredtools.com/download/mcp2200.inf Frank UT |
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Registered User
Join Date: Jun 2008
Posts: 5
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USB driver
I've responded to your email directly. Please let me know if you're connected now.
Steve S |
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Registered User
Join Date: Aug 2010
Location: Spain
Posts: 39
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Thanks for your super-Kick response. Excelent curtomer support!!
Well, everything is working well now. And I managed to download a base map. My device is the latest version (purchased 2 weeks ago) and it has a USB-USB cable, wich requires a different driver than the previous versions. I've found the new driver on the UT web. I can't wait to fit the UTCIS-PT on my 964 T this weekend! Thanks all again. |
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Registered User
Join Date: Sep 2011
Posts: 20
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Quote:
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Dave '85 930 Factory Special Wishes Flachbau Werk I Zuffenhausen 3.3l/330BHP Engine with Sonderwunsch Cams, FabSpeed Headers, Kokeln IC, Twin Plugged Electromotive Crankfire, Tial Wastegate(0.8 Bar), K27 Hybrid Turbo, Ruf Twin-tip Muffler, Fikse FM-5's 8&10x17, 8:41 R&P |
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