Help needed Macan Warranty Dilemma

Macroni · Macroni's Garage

My sister's Macan is out of warranty @ 64583 miles and the turbo boost sensor failed.

Porsche wants $5,000 to repair. IMO, this is ridculous. How would you handle?

GH85Carrera · GH85Carrera's Garage

Find an independent repair shop.

HardDrive · 12-26-2019, 04:37 PM

Big time. Find an Indy shop.

HardDrive · 12-26-2019, 04:38 PM

Quote:

Originally Posted by Macroni

My sister's Macan is out of warranty @ 64583 miles and the turbo boost sensor failed.

Porsche wants $5,000 to repair. IMO, this is ridculous. How would you handle?

What year? How far out of warranty? Has she had it serviced at Porsche?

A930Rocket · 05:04 PM

Is there an error code?

Other than an indy wrench, a search shows several possibilities.

https://www.macanforum.com/threads/error-code-p2563-turbo-boost-control-position-sensor-circuit.173532/

Turned out to be a sloppy wastegate in the above case.

Bill Douglas · 12-26-2019, 05:02 PM

Quote:

Originally Posted by Macroni

turbo boost sensor failed.

It doesn't sound terribly important to me (should I have written that in green) I'd talk to some young Asian guys at at boy racer shop, and I'm sure they would have it sorted with a comparable part for very few dollars.

OR... Talk to a wrecker. Enough of these have been crashed for there to be spare parts available.

Macroni · Macroni's Garage

thanks for feedback.

I believe there should be some goodwill from Porsche NA on this.

10K over warranty.... 2017 vehicle..... always serviced at Porsche.

A930Rocket · 06:05 PM

How does a boost sensor cost $5k to replace? CarID has the part for $19.

Does the engine need to come out or some other crazy work needed?

John Rogers · 12-26-2019, 06:05 PM

I looked at ********.com and the sensor is $57.79 so I am guessing there is a lot of stuff to remove and then out back to run the price up that high? If it is a "smog part" such I had with the CAT on my Chevy HHR here in CA you had to get then through the dealer and have them install it....$1250! So I bought a ********.com CAT ($125) came with O2 sensors and went to my daughters address in Phoenix then forwarded to me. The writing on the new one was exactly the same as the old one!

Arizona_928 · 12-26-2019, 06:20 PM

she kill the turbo too?!

KNS · 12-26-2019, 07:32 PM

Ask the dealer what the hours (labor) are for the repair. That's an amazing (but believable) fee for a dealer.

porsche tech · 12-27-2019, 02:56 AM

If she's having the dealer she purchased it from looking at it and the dealer has done all her maintenance, I'm surprised they wouldn't call PCNA for some goodwill for her on a repair of that magnitude. If they won't, she should call them herself!

onewhippedpuppy · 12-27-2019, 05:53 AM

Increasingly the dealerships are replacing entire assemblies, not just a single failed part. Maybe they are replacing the entire turbo? I would try the dealership goodwill route first if she both purchased and serviced it there. If not I’d tell them to pound sand and take my business elsewhere in the future. Then find a good indy shop and never look back.

fastfredracing · 12-27-2019, 06:35 AM

It seems as if the repair is the entire turbo . The shaft that moves the variable vane turbo wears, or the housing of the turbo wears and causes sloppy operation that falls outside of the parameters to set that code.
Crazy. Id be pissed . I have no faith in new cars . They all have whoppers like this just waiting for you around every corner . Just too much wizardry everywhere .

onewhippedpuppy · 12-27-2019, 06:42 AM

Quote:

Originally Posted by fastfredracing

It seems as if the repair is the entire turbo . The shaft that moves the variable vane turbo wears, or the housing of the turbo wears and causes sloppy operation that falls outside of the parameters to set that code.
Crazy. Id be pissed . I have no faith in new cars . They all have whoppers like this just waiting for you around every corner . Just too much wizardry everywhere .

Incredible complexity all built by the lowest bidder, and designed to last just beyond the warranty period.

Arizona_928 · 12-27-2019, 07:01 AM

Sounds like military contracts ��

Macroni · Macroni's Garage

Thanks again.

Keep the thoughts coming as I will address this in writing to Porsche NA.

My BMW had a similar situation in which the dealer used discretionary service funds to repair.

Deschodt · 12-27-2019, 07:14 AM

You wrote Macan, not Macan S, so can we assume that is the 2.0T ? That is basically a GTI engine isn't it ? I'd think a VW independant might be able to figure something out if PCNA won't?

I've had goodwill from Porsche but 1-3 months post warranty. 1 year, hmmm...

fastfredracing · 08:01 AM

Quote:

Originally Posted by Deschodt

You wrote Macan, not Macan S, so can we assume that is the 2.0T ? That is basically a GTI engine isn't it ? I'd think a VW independant might be able to figure something out if PCNA won't?

I've had goodwill from Porsche but 1-3 months post warranty. 1 year, hmmm...

I was thinking the same thing. Basically an Audi/VW powerplant. Probably not all that difficult in the grand scheme of things. Should be able to get a replacement snail for sub 1500.

onewhippedpuppy · 12-27-2019, 08:00 AM

A good indy will probably fully troubleshoot the issue as well. Most dealer techs just start swapping entire assemblies when the issue might be a single part or sensor. They will also be more practical about the repair hours, there are tasks that the dealer would actually remove the engine for when it’s not really required. I did oil cooler seals on my D2 S8 in about an hour when I was replacing the timing belt, that’s a task that the factory service manual says requires engine removal.