F Fedex!!!

[upsscott]

Originally Posted by tdw28210

Not sure about the rest of the country but I imagine it is the same everywhere. The last mile of delivery is effectively done by what amounts to a local franchisee - not full blown FedEx employees. I learned this when a $1200 tool that was supposed to have been delivered and signed for by me never showed because the driver actually stuck it in the mail box. I called FedEx telling them no dice on the delivery and was patched through to a local FedEx guy who "owned" the routes that covered my property. That may help explain the less than stellar service for some of us and the crazy tracking results we see. I've had packages from all the major services (USPS and DHL being the worst) be scanned and re-scanned for days at local stops. For me, UPS is the best in terms of deliveries. Not sure, but I don't think UPS sells their routes.

We don’t sell our routes, yet. UPS management is doing everything possible to turn the company into a FedEx type company. In other words, break the union. I give it ten years or so and they will accomplish this.

[upsscott]

Originally Posted by Aurel

Just hope your package didn’t travel by rail through LA…

https://twitter.com/johnschreiber/status/1481770722271760384

This is a big reason UPS drastically cut the amount of. Trailers that move by rail.

[Scott Douglas]

Happy to report my camera finally was delivered this morning. Don't know why it was delayed as it was supposed to be delivered 3 days ago. Maybe it had problems because it wasn't a big heavy box. A camera the size of a pack of smokes packed in an 8x10x4 box with almost enough air packs to keep it from banging around inside, but not quite.

[stevej37]

It's not uncommon here in the winter, to have packages delayed because of the weather.
I understand and have no problem with that.
But last week (during heavy snow) one was delayed and an email was sent "Your package was unable to be delivered because of no place to put the package"

You're kidding???

[chrisf]

I was able to get an update. They've found the trailer the package is in. it is sitting in a yard in west valley. I was told it was #57 to be unloaded. She said expect another 2 to 3 weeks before they get to it. The tracking page has been update to "No scheduled delivery date available at this time."

absurd.

[WolfeMacleod]

Let me tell you about the time UPS smashed a $15,000 machine...

[upsscott]

Originally Posted by chrisf

I was able to get an update. They've found the trailer the package is in. it is sitting in a yard in west valley. I was told it was #57 to be unloaded. She said expect another 2 to 3 weeks before they get to it. The tracking page has been update to "No scheduled delivery date available at this time."

absurd.

That is absolutely ridiculous.

[juanbenae]

if i could screen shot id share my FE BS. i live in a rural area and stuff comes close to me by tracking only to return to the hub 100 miles away after it was not delivered. "delivery date pending" !!!

[rattlsnak]

Originally Posted by tdw28210

The last mile of delivery is effectively done by what amounts to a local franchisee - not full blown FedEx employees. .

No, FDX Express is FDX employees all the way. Ground is contract carriers.. That's why you send it via express versus ground..

[PorscheGAL]

Originally Posted by chrisf

I was able to get an update. They've found the trailer the package is in. it is sitting in a yard in west valley. I was told it was #57 to be unloaded. She said expect another 2 to 3 weeks before they get to it. The tracking page has been update to "No scheduled delivery date available at this time."

absurd.

Could you pick it up yourself? I have on occasion done this with Fedex locally.

[tdw28210]

Originally Posted by tdw28210

Not sure about the rest of the country but I imagine it is the same everywhere. The last mile of delivery is effectively done by what amounts to a local franchisee - not full blown FedEx employees. I learned this when a $1200 tool that was supposed to have been delivered and signed for by me never showed because the driver actually stuck it in the mail box. I called FedEx telling them no dice on the delivery and was patched through to a local FedEx guy who "owned" the routes that covered my property. That may help explain the less than stellar service for some of us and the crazy tracking results we see. I've had packages from all the major services (USPS and DHL being the worst) be scanned and re-scanned for days at local stops. For me, UPS is the best in terms of deliveries. Not sure, but I don't think UPS sells their routes.

Welp, I had to jinx myself. I have a sensitive UPS package floating around somewhere now, full of personal financial information. It was supposed to arrive at my house at NOON today. It's for a real estate closing on Monday. I am leaving tomorrow for Florida in the early AM. UPS is reporting it was delivered at 9:50 PM (just 10 hours late) to my front doorstep. I was sitting literally 10 feet from the front door at 9:50 PM tonight. Nobody came to the front door. I suspect the driver is straight up lying because he was just "over it" for the day or he delivered to a different house. So I then call the UPS robo-support number and after 3 minutes on mindless questions I get patched through to what I am guessing was a polite guy in the Philippines. "file claim" he tells me. I say, "your driver is probably still in his van. It is only 20 minutes later. Please call him". "sorry, I can't call him. Open an account an file a claim". Ha, like THAT solves my problem. I already went out in the dark and the rain to check my neighbors front steps. Nope, not there. Probably looking at creating a second set of papers and Saturday delivery and hoping somebody isn't rifling through sensitive financial documents as I write this.

[Skytrooper]

As of yesterday, they have had a package of mine " Out for Delivery" twice. Once on Wednesday, second time yesterday. It was not delivered either day. I too, now have it showing as " no delivery date scheduled". This pisses me off as the distribution facility is only 1.75 mikes from my house and they have had no trouble getting my stuff here in the past. Today, I will be calling and making a formal complaint. I typically do not do that, but to have it on the truck for delivery twice, and still not deliver is incomprehensible. Now, with no scheduled delivery date makes me think that they either damaged it or lost it.

[tdw28210]

Quick update as I sit in Florida. After a less than restful night, a very elderly neighbor from 6 houses away brought me the UPS package about 20 minutes before we departed. His house number isn’t close to mine. He has one more digit than I do. I really don’t understand how a professional delivery driver, aided by maps and GPS can get it THAT wrong. Hell, random Uber Eats high school kids deliver to the house-no problem. Geez.