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Somewhere in the Midwest
Join Date: Oct 2001
Location: In the barn!
Posts: 12,499
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Another MFG can go F-himself (Rant warning)
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Last edited by MotoSook; 03-09-2004 at 07:34 AM.. |
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03-08-2004, 12:27 PM
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Registered
Join Date: Apr 2002
Location: Santa Barbara, CA
Posts: 2,062
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That completely SUCKS Souk. Take digital photos of the part and how it was shipped up close. Contact the shipping company and see what they say. 10 2 1 it will be sorry, package was not packed correctly. Then at least you can forward that info to said manufacture. When I need or want fiber parts I will know who to stay clear of.
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Dan Byers |
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03-08-2004, 12:38 PM
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Somewhere in the Midwest
Join Date: Oct 2001
Location: In the barn!
Posts: 12,499
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03-08-2004, 12:51 PM
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If you paid by credit card, can't you refuse the payment now?
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03-08-2004, 12:54 PM
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Registered
Join Date: Oct 2002
Location: St. Louis region
Posts: 3,147
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Souk, remember that Guinness you offered to buy me a year or so ago? Keep it and enjoy it yourself. Sounds like you need a break.
I had a damaged piece come in from a subcontactor to my company last week - same thing, except it was an $11,000 sign! It wasn't adequately secured and it beat itself to death against the inside of the crate. I spoke with the owner of the subcontactor and they're replacing it, of course at no charge. Oh yeah, he fired his shipping guy too. At least there's occasionally some justice, and your supplier will get his. PS: you have a PM
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Deceased: Black '88 Carrera Coupe, Steve Wong and Russell Berry chips, Dansk premuffler, custom MK GT3-style muffler, Magnecores. Al Reed 7 & 8 X 16 Fuchs. Full Elephant Racing suspension, 21/28 T-bars, Turbo tierods, bump steer kit, Bilstein Sports, BK strut bar. Ruf bumpers, 935 mirrors, Carrera 3.0 tail, DasSport bar. '11 BMW 328iX, '18 Nissan Frontier 4X4, '92 Acura NSX. |
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03-08-2004, 12:56 PM
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Somewhere in the Midwest
Join Date: Oct 2001
Location: In the barn!
Posts: 12,499
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03-08-2004, 01:12 PM
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Registered
Join Date: May 2002
Location: Indiana
Posts: 4,553
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Dude,
Sorry to hear that. I have a very short list of people I deal with. I have very little tolerance for that kind of behaviour. If you don't take care of your customer someone else will(and the 20 people he talks to as well)
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Keeper of the Titanium Monkey 1975 911S (sold) 1973 911 w/3.2 (sold) 1983 911SC targa (sold) Looking for a 987.2 or 981 Cayman |
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03-08-2004, 01:25 PM
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Souk, I know it's not easy but try to take it easy. You were done wrong and all that bad karma is now directed at this person.
I agree with forgetting about getting relief from the shipping company. Even the most clear cut cases are hard to collect on. It'll end up being a finger pointing cluster F***. I'm going out in a bit to have a cold one. I'll have one for you.
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Warren & Ron, may you rest in Peace. |
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03-08-2004, 01:31 PM
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Binge User
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I want to keep tabs on this thread. You would figure that he could figure out which side his bread is buttered. People like Hayden at Wevo & Bob at Appbiz will bend over backward to ensure thier customers are happy, & I can't say enough about the fine service by the people at Pelican.
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Paul |
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03-08-2004, 01:33 PM
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Somewhere in the Midwest
Join Date: Oct 2001
Location: In the barn!
Posts: 12,499
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03-08-2004, 01:40 PM
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Ahh, great therapy! Beer, a grinder and a welder.
Have a good one.....
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Warren & Ron, may you rest in Peace. |
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03-08-2004, 01:43 PM
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Schleprock
Join Date: Sep 2000
Location: Frankfort IL USA
Posts: 16,639
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Souk,
I don't know if Third Party passed along the info. about my engine lid to you. The tail was damaged in shipping as well. Cracked as shown below. Sorry to Colin for swiping and modifying his picture..............   Crack seems to be progressing too? It's not mounted. Just sitting on the floor upside down. Could this be a curing/shrinkage occurrence? There's no mat in this area and is certainly a contributing factor to the cause of the crack. The cause of the crack probably begins with the shipping issue. I know how you feel Souk. I'll agree with everybody on the shipping issue. UPS and the seller of my 3-piece wheels just shrugged their shoulders when I cried wolf about my wheels being bent in shipping. I had be kind of an a-hole and had to eat a little cash on that deal to get it resolved. Jerks!  But hey, let the McD's thing go! It's gonna give you an ulcer already!!!!!!!!!!!!!!!  
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Kevin L '86 Carrera "Larry" |
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03-08-2004, 01:48 PM
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Somewhere in the Midwest
Join Date: Oct 2001
Location: In the barn!
Posts: 12,499
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03-08-2004, 02:04 PM
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Join Date: Jul 2000
Location: So. Calif.
Posts: 19,910
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Souk,
I'm sorry to hear the circumstances and I fully sympathize with you. I mentioned to this vendor that a dissatisfied customer tells 9 people of their negative experience while a satisfied customer only tells 2. It was ignored. I hope your situation gets resolved with either UPS or the vendor. Sherwood |
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03-08-2004, 02:14 PM
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Automotive Monomaniac
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Sorry to hear of the mess.
The manufacturer is responsible for damage to the contents when the box is undamaged. If the box is damaged, then the shipper is responsible. At no point is the customer responsible. Stuff like this pisses me off.
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2018 - Porsche 911 Carrera 7MT / 2018 - Porsche Macan 7DCT / 1993 - Cadillac Allante / 2023 - RAM TRX (on order) |
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03-08-2004, 02:17 PM
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Bandwidth AbUser
Join Date: Nov 2001
Location: SoCal
Posts: 29,522
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Sent you PM Souk. Sorry this kind of problem happens to any of us.
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Jim R. |
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03-08-2004, 02:19 PM
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GAFB
Join Date: Dec 1999
Location: Raleigh, NC, USA
Posts: 7,842
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I was planning on using 'them' for my RSR parts if I ever get around to that project (yeah Souk told me who this is about offline). Hey business X, consider that business that was coming your way, lost to MA Shaw, who will now be my vendor of choice...
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Several BMWs |
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03-08-2004, 02:21 PM
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Registered
Join Date: Jan 2002
Location: West Lafayette Indiana
Posts: 1,421
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Souk, That sucks!!
I just had a sister branch of my company cause me the same kind of pain! They took a 6 foot long 4140 HT pump shaft and tosed it in a box to ship it to us with out any kind of means to secure it and sure enough it came through the end of the box bent the thrust end of the shaft about .020" ( unrepairable by our standards) and thereby cost us about 5500 bucks. The guys in Houston just passed the buck and we got stuck with it corporate wise. I'll never lift a finger to help those guys. Souk, sounds like you need P-car bonding time! Let me know when you and Chris want to meet for lunch. I'll hoist a few for ya this evening!
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Dennis H. 72 911E 2.7 RS stuff 72 911T with a 2.7(Sold 5-13-2011) 2012 Kona Blue Metallic Mustang GT Convertible 6spd 67 Mustang coupe future SVRA group 6 car 63 Falcon hardtop 302/4spd |
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03-08-2004, 02:26 PM
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Friend of Warren
Join Date: Oct 2000
Location: Lincoln, NE
Posts: 16,496
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Don't mess with GruppeB. We are a vengeful lot!
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Kurt V No more Porsches, but a revolving number of motorcycles. |
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03-08-2004, 02:31 PM
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Senior Member
Join Date: Jan 2000
Location: Reno, NV
Posts: 3,694
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Crap, are we talking about a guy on the classifieds page or a vendor?
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-- Chief Architect and Mastermind, SCWDP |
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03-08-2004, 02:54 PM
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1984 Porsche 911 3.2
1985 Porsche 911 3.2 (Still in the stable)
1993 BMW 740 IL (Sold)
1985 Mercedes 380 SL (Sold)
1992 Harley Davidson Fatboy (Sold)
1971 Mercedes 280 SL (Currently being restored)
Schatzi
Schatzi
