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-   -   The Pelican Parts.com Business Case (http://forums.pelicanparts.com/off-topic-discussions/194039-pelican-parts-com-business-case.html)

LynnsABCs 11-26-2004 09:15 AM


lendaddy 11-26-2004 09:37 AM

Be sure to check with Zims as to the political leanings of their other customers and management first. You may not want to fund them either:)

Seriously,

I would say the views and opinions expressed on the website are not necassarily those of PP and/or it's management.

If the letter writer can't handle that I would say Buh Bye. I would look at the stack of complaint letters (just this one) and weigh it against all the kudos I receive from my other site members and laugh a hardy laugh whilst balling it up and tossing it in the trash.

Good?

RANDY P 11-26-2004 09:37 AM

:rolleyes:

Absolutely silly. You're feelings got hurt cuz the other posters (who are customers and have as much right to complain as YOU do) lambasted your beliefs which you expressed on a public forum and it's PP's fault?

I'd tell you to stay out of OT. You're here cuz the prices are right.. Get a grip man...

rjp

lendaddy 11-26-2004 09:52 AM

I take your D- and raise you an F. Wayne does not endorse either side here.


Given his rise in the P-Car parts world I would say he's doing well without your expert marketing advice.

Also, as a marketer I would be giddy with anything that keeps hundreds of people a day on my doorstep (even if just shootin the breeze) as they will logically buy from me when the mood strikes.

Do you really think Wayne keeps the OT up to be a nice guy? It keeps us here in his backyard. Wayne A+, Lynn D- :)

lendaddy 11-26-2004 10:00 AM

The obvious "real business world" reply would be:

" I don't get involved in that part of the website(he doesn't) but I will check into these charges. What are you saying again? That people are being banned for being liberal? If that is the case I will take care of it as that should never happen. The off topic area of the site by nature will have disagreements, but the site itself cannot/will not ever take sides. I hope you can understand my position on this."

Beyond that the dumass can leave. I would not shut down a highly active part of my site to satisfy one and piss off hundreds. That my friend IS business.

RANDY P 11-26-2004 10:03 AM

Quote:

Originally posted by LynnsABCs
You just got fired as the Marketing guy. Your job is not to insult the customer. So your answer to the customer email is 48% of the Porsche demographic here needs to take a hike if they "get their feelings hurt?" Ever run a business?

Prices? The High Torque Starter is $257.25 + shipping here. The same starter can be special ordered for $199 with free shipping and life-time warranty from Autozone.

I'm still looking for somebody to make the case for winning this customer. He gave you the chance.

Sounds like you're looking for approval.

"The customer is always right UNITL THEY BREAK THE STORE POLICY. Then the customer is wrong"

I've got a background in sales and marketing, and one thing is for certain, you can't please everybody. What would you expect from an answer like that? 10% off for being unpopular? There is no real solution to your scenario.

I don't recall seeing any anti -democrat propaganda being spouted by PP so I don't understand your point of reference?

A link or two would be helpful here.
rjp

dd74 11-26-2004 10:06 AM

So you're complaining about abuse and/or misrepresentation? LOL! At least Wayne isn't operating under a false name as you did in the OT forum earlier this year. :rolleyes:

lendaddy 11-26-2004 10:09 AM

Quote:

Originally posted by LynnsABCs
That doesn't answer the email from an unhappy customer. Don't you want to keep your job?
If my boss is such an ignorant A-hole that he values the business of one average customer over what my expertise/research tells me generates/maintains a pool of hundreds of customers, then it's time to find a new job anyway.

notfarnow 11-26-2004 10:10 AM

Quote:

Originally posted by LynnsABCs
I'm still looking for somebody to make the case for winning this customer. He gave you the chance.
Can't be done. Goodbye customer.

There is just no way you can please every customer. It is a wasteful pursuit to even try.

notfarnow 11-26-2004 10:11 AM

Quote:

Originally posted by lendaddy
If my boss is such an ignorant A-hole that he values the business of one average customer over what my expertise/research tells me generates/maintains a pool of hundreds of customers, then it's time to find a new job anyway.
well said.

Jason Porter 11-26-2004 10:22 AM

http://forums.pelicanparts.com/uploa...1101496448.jpg

There you have it. We are not responsible for the opinions expressed on our BBS.

You have not only chosen to post on our forums, but also to engage others, as they have done to you. Unfortunately, we can't all always agree. We do however, try to keep our eyes on the forums, to make sure no one is being blatantly or otherwise offensive, inconsiderate etc.

Our moderators do what we consider a great job, however, they do operate at their own discretion, albeit in our best perceived interest. We ourselves, cannot provide both a free website, full of technical information, archives, photos, and a place for our members to hang out; and police the forums we provide at no charge.

If you feel that your feelings have been hurt, or you have been attacked, verbally insulted, or publicly humiliated, we whole-heartedly encourage you to report the post in question to one of our moderators, and the situation will be reviewed and handled accordingly.

Once again, we remind you that although we can't make everyone happy all the time, we do look forward to trying.

Thanks again for the support and loyalty you provide to our site, and we look forward to serving you in the future.

Joeaksa 11-26-2004 10:53 AM

I am a cry-baby, whinning, bleeding-heart liberal.

You are correct! Most other people would have realized that this is a OT forum and as such are the views and thoughts of the other CUSTOMERS, not Wayne or PP and would have gone elsewhere if they were not comfortable.

Posting this wanting to either stir up some brown material or get hugs or pats on the back from fellow liberals is not going to work.

Get off of the computer, get back to work and make a decision of where to buy the new starter. Since you seem to frequent the PP bulletin board it would be nice to give PP them a chance at your business but if not then STOP CRYING about it and do something productive for a change!

Joe A

PS Used to live near Zims and you really need to check with them first. Seem to remember that Texas is not exactly a hotbed of liberals...

PSS This bulletin board is the best tool a 911 owner can have, period. If you are silly enough to mess this up posting like this then please buy a Pinto and be happy!

Jason Porter 11-26-2004 12:00 PM

Quote:

Originally posted by LynnsABCs
Good reply, Jason.
Thank you sir.

I always did get straight A's...

joeclarke 11-26-2004 12:29 PM

Funny thread - a buddy emailed this thread to me - and it pretty much hits a nail on the head in my case.

I swore off Pelican a while back pretty much for the reasons outlined here. I'm pretty thick-skinned, but the repeated pattern of bashing of liberal views had gone beyond all reason. Virtually any thread started on a "liberal premise" quickly deteriorated into several conservatives beating-up on one or (at best) two liberals. These were not intellectual beatings, nor simply the rigors of the enthusiatic exchange of "information", but boiled down to the simple laying on of epithets and anti-American labels.

I have been called some pretty foul things here many, many times until enough became enough.

Now the link between the exchange of views on the OT board and the consumption of Pelican merchandise is a clear one in my case.

Many was the time I would cruise the Pelican site (including OT, tech and other sections) as part of a general sense of comraderie with fellow Porsche lovers in the exchange of information. Often was the time I would catch a comment in one of the boards that would incent me to purchase goods from Pelican (H-4 headlights, LM-1 meter, Dansk mufflers, Steve Wong chips are excellent examples). Such purchases would not have happened (and will not in the future) because of these chance gatherings of knowledge or intelligence. This wont happen anymore because I have decided that the Pelican site does not represent a group of people that I want to "hang with".

I have other boards (real estate, wine, electronics, finance, law) where I find a more civilized environment. I will spend my time there rather than Pelican.

So long, (once again) Pelicanites!

RANDY P 11-26-2004 12:33 PM

Quote:

Originally posted by joeclarke
Funny thread - a buddy emailed this thread to me - and it pretty much hits a nail on the head in my case.

I swore off Pelican bla bla bla

That's it... blame the messenger.

island911 11-26-2004 12:47 PM

----How do you respond?----
 
How I would respond:


Thank you for your support of Pelican Parts.

Your "Democrat " comment is seared...seared in my mind.

http://forums.pelicanparts.com/uploa...1092945509.jpg

island911 11-26-2004 12:52 PM

Lynn, if I wanted to buy a cool 911embroydered hat YOU would be the first person I would contact. I certainly wouldn't try to have you "say uncle (about your misguided political leanings), pre-purchase . . .or I'm walking away". THat is just childish . .. or liberal. . .;)

RANDY P 11-26-2004 12:53 PM

Quote:

Originally posted by LynnsABCs
Joe expressed very clearly what my email tried to address. I posted and almost immediately got the usual attacks--dumass, silly, etc because it was just another stupid liberal post.

Believe it or not, I actually woke up at 4 am this morning thinking about it and wondering if Wayne had ever thought about it too.

Just for once, Lendaddy and others---

If the roles were reversed and everytime a conservative posted, a large group of liberals jumped in and the discussion quickly deteriorated into several liberals beating-up on one or (at best) two conservatives--would you still love the OT?

I wouldn't let it get in the way of whether or not I chose to do business with PP since (and it's been proven) that Wayne and CO have no views either way. If I was offended, I'd never come back to OT and only order my parts -

What is it with these people who try to stand on one end of an argument only to have their point defended by "their dignity", "feelings", feel like they're being "attacked' Talk about being the proverbial martyr.

Enough already. Quit trying to throw PP in the pot as ante if you lose your arguments..

rjp

dd74 11-26-2004 12:54 PM

I've also grown fairly tired of the baiting and the nastiness, but only because of how repetitive that baiting and nastiness has become. Same old voices, same old points, blah, blah, blah.

But to blame Wayne and/or Pelican Parts for the existence of "name calling" etc., in a forum is a stretch beyond rational thought. It seems to me that individuals on this thread who will dissolve their patronage of PP because of some rough-housing on an inconsequential OT forum is nothing other than a good amount of whining and misguided tit-for-tat.

My question is, if the same political banter, injurous as it can be, optional, however, for anyone to become involved in, were to happen at your place of work, would you blame the employee and at that, quit your job? Or would you take the high road and simply not get involved?

Options, you see. You forgot you have options.

joeclarke 11-26-2004 12:58 PM

Re: ----How do you respond?----
 
Quote:

Originally posted by island911
How I would respond:


Thank you for your support of Pelican Parts.

Your "Democrat " comment is seared...seared in my mind.

http://forums.pelicanparts.com/uploa...1092945509.jpg

But then, I don't hang out at Walmart either, because most of the customers there seem to have excessive amounts of BO - and I guess _____ (insert name here) Walton can't do anything about that either. So I guess we can't expect Wayne to have control over the dikheads that run around his site either.

It's comforting to know that I don't have to worry about running into the likes of island911 ever again, now that I've sworn off both Walmart and Pelican.

hey - it's kinda fun to be an ashhole - I guess I should hang onto that conservative party membership card after all!

RANDY P 11-26-2004 12:59 PM

how can we ever miss you if you never go away?

Make good on your words..

rjp

island911 11-26-2004 01:03 PM

yeah, Joe . .. like you've never posted some pointed TIC humor.:rolleyes:
Quote:

Originally posted by RANDY P
. ..
Enough already. Quit trying to throw PP in the pot as ante if you lose your arguments..

Nailed it.

Jason Porter 11-26-2004 01:03 PM

We have views, we just choose not to generally express them on here.

Any views I may have expressed here have been my own, and are in no way the views of my company or co-workers.

Basically, I'm a conservative liberal, or a liberal conservative. Also known as middle of the road. Most people are deep down.

I've never seen any evidence that either the Rs or Ds have it all right, or are even close for that matter. What determines most peoples party of choice is the side that best reflects themselves/are in their best interest.

joeclarke 11-26-2004 01:09 PM

Quote:

Originally posted by dd74
But to blame Wayne and/or Pelican Parts for the existence of "name calling" etc., in a forum is a stretch beyond rational thought. It seems to me that individuals on this thread who will dissolve their patronage of PP because of some rough-housing on an inconsequential OT forum is nothing other than a good amount of whining and misguided tit-for-tat.

Options, you see. You forgot you have options.

Shows what you know about marketing - I'm not gonna hang where it ain't no fun - and neither will anyone else. I expect that's exactly why this board has been distilled down to a Republican/biblethumping hothouse. The lefties are voting with their mice and staying away in droves. So what you have left (unfortunate, that) is basically a daily circle-jerk of bush appologists. This happens on most boards - they eventually adopt a culture of some kind - the hawks have just taken over this one.

Who wants to listen that drivel day-in, day-out?

I think PP is paying a price, that's not a threat - just an observation.

Quote:

Originally posted by RANDY P
Make good on your words...
...well said.

lendaddy 11-26-2004 01:15 PM

Please, this is pathetic. Grown men using the "I'm gonna take my ball and go home" crap.

I am at a loss for why you guys scroll all the way down to a secondary forum only to be "bashed" as you say. It would seem you control your own destiny, no?

What would you have them do, delete the forum? Or force us to agree with you? Did I miss an option? Maybe we could just be nicer and stroke your egos every now and then?

This has to be a joke.

RANDY P 11-26-2004 01:23 PM

I think the board lately has been a bit off center. Between some of us posting under multiple - aliases (anyone in particular come to mind Lynn?) and the Trolls who don't even own Porsches it's been pretty messed up lately.

I for one ain't gonna lie. I buy from Pelican for it's rightful merits -

Service
Usability
Selection
PRICE (which leads me to believe that despite all your suicide threats, you'll still be a customer)
Attention to detail
Technical info

AND NOTHING ELSE. I am a customer and I spend my $$$ here.

All to all of those willing to penalize PP for what I SAID

If I may offer a bit of advice-

Life is too short to be critical over such differences. Don't sweat the small stuff.

rjp

lendaddy 11-26-2004 01:29 PM

Quote:

Originally posted by LynnsABCs
Jason:

Lendaddy thinks this is a joke.

Ask Wayne if he thinks this topic is a joke.

"wait till your father gets home!"

Yes it's funny. A total lack of maturity in my opinion. If you get your wish and Wayne shuts this down(his perogative) I will gladely host the same forum on my site.

I am off for the night but am sure I will have some interesting reading for the morning coffee.

Tune in tomorrow for the next episode of "as the Pelican flys":)

dd74 11-26-2004 01:40 PM

Observation one: if the 48% of Dems, libs, socialists, or whatever "the left" has led themselves to believe they are being called, in turn abandoned PP, the majority of customers PP has would have heard about this as PP would probably close down. That hasn't happened, so Lynn, you are far off base. No one seems to have jumped ship - not at least since Nov. 2nd.

Observation two: this thread is approximately seven hours and fifteen minutes old, and the two people who said they have abandoned the PP OT forum still have the little check marks on their log in, still lit amber. That says something, doesn't it?

island911 11-26-2004 01:40 PM

How much for the Dem-CryBaby logo, on a hat? :cool:

Seriously, some of you need how to learn how to separate business from emotion over political arguments. Do you think that widebody, or Cam, or 350hp are getting all emotional? Thom still seems to have no prob's; still throws the liberal handgernades over the OT wall and goes straight back to buying/building, or breaking something 911.

island911 11-26-2004 01:50 PM

Well Lynn, I maintain that you don't have a problem here because you are a liberal, you have a problem here because you are . . . er . ..uhmm . . . how do I tell you . .. Well; You may catch on if you sleep on it tonight. :cool:

dd74 11-26-2004 01:52 PM

I thought you "lob" a grenade...

Anyway...

http://lynnsabcs.150m.com/mywebsite039.jpg

...now, if I had a Speedster, I'd buy one of these. Heck, if you put a yellow mid-year 911 with flares on a hat like this, I'd buy one. Why? Because I'm a fan whose "fan-ship" transcends political affiliations.

Heed Island's advice and disassociate yourself from your emotions over a through election-day ass-whipping (I knew some ***** like this would come up on this board...).

Life goes on, friend, whether you want it to or not...SmileWavy

Joeaksa 11-26-2004 01:54 PM

Jason, please ask Wayne to read Joe's email. Ask him if he thinks it makes good business sense to run off whatever the number of potential customers is of the 48% who voted democrat in this election and own Porsches from this board.

Jason,

Please ask Wayne to read my response then read the posts by Lynn! He said that he is seen as a "cry baby, whining bleeding heart liberal" and here he goes on to prove it!

I could care less what his political leanings are but Jeez H Christ his wimperings here are pathetic! Wayne and the OT forum have NOTHING AT ALL TO DO WITH THE PRICE OF PORSCHE PARTS ON PELICAN but Lynn and now Joe Clarke seem to think that they can turn this around and get some mileage out of it!?? Buy your frigging 911 parts where you get the best service and price, and who in the world cares what their political leanings are!

A man with a backbone would have not posted something like this in the first place and just left the OT board if they did not agree with the posts. After dealing with 951.5 the last week and his liberal friends there I was under the impression that over half of the posts on the OT forum were leaning far liberal but it did not make me whine and cry to Wayne about it!

As I said before, if you are silly enough to act like this, please sell the 911 to a man with a set between his legs and buy a Pinto and drive off into the sunset along with Kerry and Teddy!


Joe A

Dantilla 11-26-2004 02:05 PM

I buy from Pelican Parts, because I like the forums. Yes, including OT.

I don't equate what happens here in OT land with Wayne's opinions anymore than I would decifer ebay managements opinions buy what people sell there.

I appriciate this opportunity to exchange ideas. For instance, I usually disagree with Superman, but he always makes me think. Whenever I have to evaluate my opinions, I don't see it as an attack, I see it as stretching my mind. Some respond thoughtfully (hopefully I do), and some respond, um..... less so.

Joeaksa 11-26-2004 02:08 PM

Lynn,

BTW, just looked at your hat on Ebay. Very nice work and if you were selling 911 hats would buy one. I could care less who made it nor what their political leanings were.

In fact I would buy one from you as you are a Pelicanite over someone else, but this whining... it just does not help you or anyone else!

Joe A

notfarnow 11-26-2004 02:09 PM

I actually think the whole premise is unfair... it implies that PP is turning their backs to their customers by not "managing" the tone in this forum. Kinda rude, actually. If you were a guest at a party, and didn't like the conversation, would you complain to the host? Probably not. You'd probably engage in conversation and defend your point of vue. If you found the conversation particularly offensive, you might leave... but you'd probably thank the host before you left.

I understand what you're getting at, and I recognize the problem... it's hard to have a debate when people resort to personal attacks.

Jason Porter 11-26-2004 02:18 PM

At this point, I'm going to pass this thread on to Wayne. I can't say for sure how, or if at all, he'll react to it.

The last time he took action was here:

http://forums.pelicanparts.com/off-topic-discussions/179072-off-topic-forum-changes.html

You'll even see an old familiar banned member, bragging about handing out verbal pummelings.:rolleyes:

The thing is, you guys need to police yourselves to an extent. Righties need to be less abrasive and intentionally confrontational to Lefties...AND VICE VERSA.

You fellas, (and ladies:)), are all adults. You have a responsibility to your self to handle yourself with class, and self-respect. Let's not forget respecting others.

Maybe you guys should meet up in the mountains, and smoke a peace-0pipe or something...;)

RANDY P 11-26-2004 02:20 PM

So what exactly are we debating? Whether Lynn has the right to dictate the responses he gets in this public forum? And his leverage is what exactly? Threatening to take away (or from his tone - the entire Democratic Party) support of Pelican?

Arrogant, and unreasonable.

This whole thread is asinine.. Who is exactly asking Lynn or his pals to stick around? There is no benefit from his departure or staying from my end of things, I could really care less.

You might as well have announced that you're gonna sue us all Lynn for our beliefs. This whole carrying on really isn't necessary.

You really need to start your own BBS if the urge for validation is that strong. You can ban me the moment I sign up...

rjp

turbo6bar 11-26-2004 02:21 PM

Anyone know of a single BBS with calm political discussions? Thick skin should be a pre-requisite for reading this forum.

notfarnow 11-26-2004 02:22 PM

Quote:

Originally posted by RANDY P
I think the board lately has been a bit off center. Between some of us posting under multiple - aliases (anyone in particular come to mind Lynn?) and the Trolls who don't even own Porsches it's been pretty messed up lately.
Trolls who don't even own Porsches?? Yoiks! And here I was thinking this was a great spot for enthusiasts to learn more about their favorite marque before they "take the plunge". Do you consider anyone who posts but does not own a Porsche a troll?

RANDY P 11-26-2004 02:26 PM

Quote:

Originally posted by notfarnow
Trolls who don't even own Porsches?? Yoiks! And here I was thinking this was a great spot for enthusiasts to learn more about their favorite marque before they "take the plunge". Do you consider anyone who posts but does not own a Porsche a troll?
The moment you become inflammatory, yes.


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