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canna change law physics
 
red-beard's Avatar
 
Join Date: Jul 2000
Location: Houston, Tejas
Posts: 43,366
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Small business VOIP type system

We're finally moving out of our home offices due to the increase in our manufacturing.

We should have 4 desks in the office, a small conference room, and a phone for the shop. I'm thinking the CISCO type VOIP type phones. Anyone have good information on these?

Our internet access will be mostly be highspeed from the Cable company. I will also be installing a single AT&T line which will have a backup lowspeed DSL line.

I see our options as:

Some sort of VOIP using CISCO or equal equipment
Cable Company, which has similar equipment
Open to other suggestions

I need the phones to be able to pickup any line. I also want a universal call in phone number. Voice mail, 3 way, etc.

Suggestions?

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James
The pessimist complains about the wind; the optimist expects it to change; the engineer adjusts the sails.- William Arthur Ward (1921-1994)
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Old 01-13-2012, 05:25 AM
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Join Date: Aug 2004
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We use 8X8 for VOIP in our 3 person office and really like them.
Many cool features.
VoIP Business Phone Service | 8x8, Inc.
Old 01-13-2012, 05:56 AM
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The Unsettler
 
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Woot has a deal on the Ooma base today.
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Old 01-13-2012, 06:43 AM
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canna change law physics
 
red-beard's Avatar
 
Join Date: Jul 2000
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I saw that, but they specially state residential only.
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James
The pessimist complains about the wind; the optimist expects it to change; the engineer adjusts the sails.- William Arthur Ward (1921-1994)
Red-beard for President, 2020
Old 01-13-2012, 07:04 AM
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Family Values
 
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Appia Communications - Business VoIP, MPLS Networking, Video and Audio Conferencing, and Hosted Exchange

Been happy with them for years in very demanding environments. Good support and responsive people.
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Old 01-13-2012, 07:07 AM
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canna change law physics
 
red-beard's Avatar
 
Join Date: Jul 2000
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OK, I think I've settled on hosted VOIP. I'm looking at 8x8 and Vocalocity, and to see if there are any local guys in Houston.
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James
The pessimist complains about the wind; the optimist expects it to change; the engineer adjusts the sails.- William Arthur Ward (1921-1994)
Red-beard for President, 2020
Old 01-13-2012, 07:15 AM
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Based on our experience I can say that you absolutely should not get anything from Paetec.
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Old 01-13-2012, 08:09 AM
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canna change law physics
 
red-beard's Avatar
 
Join Date: Jul 2000
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I've talked to 4 groups so far, and 8x8 looks the best so far. The thing that is selling 8x8 is the VOIP app for Android/iPhone. The local Houston guy sound like he knows his stuff, and we grew up in a similar time fram, but he's no sales guy...
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James
The pessimist complains about the wind; the optimist expects it to change; the engineer adjusts the sails.- William Arthur Ward (1921-1994)
Red-beard for President, 2020
Old 01-13-2012, 08:37 AM
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Family Values
 
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Just remember with 8x8 you're a small fish in a big pond.

I've always found that as a small business owner, I liked being in smaller ponds. There might be more costs, and less features, but the support was there when needed.
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Necessity is the plea for every infringement of human freedom. It is the argument of tyrants; it is the creed of slaves. - William Pitt
Old 01-13-2012, 08:43 AM
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canna change law physics
 
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Join Date: Jul 2000
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Steve send me you info for credit for the 8x8 referral

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James
The pessimist complains about the wind; the optimist expects it to change; the engineer adjusts the sails.- William Arthur Ward (1921-1994)
Red-beard for President, 2020
Old 01-18-2012, 06:58 AM
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