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Pelican Parts just cant get it......wrong
I've been ordering parts from this site for 6 years now, and everytime they get the order exactly right, no faulty or missing parts, the shipping is now $3 bucks for 3 day delivery to the east coast.
Yesterday I broke the coil on my Boxster (stipidity)....after a time of calling myself an "IDIOT" I came into the house to check on the part I needed, thinking it would be hundreds of dollars I was suprised to find it was only $40. Well, I thought maybe I would check at the local parts stores to see what they had, there price was $60 & $80 and the part would be here in two or three days. So I ended up placing my order here at our host and paid for next day air, here is where I have the problem.... the part was at my house in 20 hours from the time I placed the order.......THAT IS NOT A FULL DAY  ......remember I'm in south carolina, Pelican is in So Cal.THE SERVICE JUST DOES NOT GET ANY BETTER THAN THAT......THANKS PELICAN PARTS 
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KC 88 Guards Red Targa (sadly sold  )2005 Boxster S 1st Porsche 73 914 (long gone) |
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03-03-2011, 12:33 PM
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Before airing your grievance here you should call Wayne and........oh wait never mind.
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Pete 79 911SC RoW "Tornadoes come out of frikkin nowhere. One minute everything is all sunshine and puppies the next thing you know you've got flying cows".- Stomachmonkey |
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03-03-2011, 12:43 PM
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Pelican has great service. The one time I had a problem, a short phone call was all it took to get things right. They work hard to keep us happy.
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Ed 1973.5 T |
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03-03-2011, 12:53 PM
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abit off center
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They have always charged the correct credit card number: Crap!
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______________________ Craig G2Performance Twinplug, head work, case savers, rockers arms, etc. Last edited by cgarr; 03-03-2011 at 01:21 PM.. |
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03-03-2011, 12:57 PM
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Join Date: Jul 2010
Location: Houston
Posts: 824
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The only I can complain about on Pelican is I wish the items listed in the catalog were more detailed. All the tech specs and stuff about the object.
Oh and the other thing to complain about is I don't like their stickers where half the car is cut off. I wanna see the whole car! Other than that, awesome website and business!
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DD summer/winter: 2000 Boxster S DD spring/fall: 914-6 w/ 3.0L SC Dual Webers (For Sale) http://imgur.com/a/k0Wtl - My 914-6 Build/Project Story |
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03-03-2011, 02:46 PM
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As Charlie Sheen would say...
WINNERS!
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'65 Porsche 912 (painted dash) #451232 '65 Porsche 912 (painted dash) #451425 - 13 days younger '78 Porsche 911SC - Resto garage queen |
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03-03-2011, 02:53 PM
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Join Date: Nov 2005
Location: CA
Posts: 7,286
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Been waiting and they never have 75% off on Bilstein, argg
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Fat butt 911, 1987 |
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03-03-2011, 03:10 PM
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These guys know how to take care of all of their customers, and whenever I have had a minor issue (RARE!!!!!!!) they treat me like I am their only customer.
Service like this is unbeatable. Neil
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Neil 1987 Carrera, Grand Prix White, 2009 Carrera C4S, Meteor Grey Metallic (X) [B] 2011 BMW X5[B] 'Success is not final, failure is not fatal. It is the courage to continue that counts' |
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03-03-2011, 05:14 PM
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Join Date: Jan 2002
Location: Long Beach CA, the sewer by the sea.
Posts: 37,752
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03-03-2011, 05:20 PM
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Join Date: Nov 2000
Location: Dallas
Posts: 3,577
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never had ANYTHING lost, wrong or delayed. Truly impressive seeing as I've ordered a LOT of parts over the years.
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Buck '88 Coupe, '87 Cab, '88 535i sold, '19 GLC 300 DD Warren Hall, gone but not forgotten |
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03-03-2011, 05:41 PM
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Join Date: Sep 2007
Location: Wheaton, IL (Chicago 'burbs)
Posts: 3,141
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And not just Porsche parts either. They've had parts for my BMW 528 and X5 available too. I was looking for the factory X5 transfer case fluid- $50 per liter (and you thought Swepco was expensive), dealer couldn't get it, the typical BMW supply houses couldn't get it. Wayne had it. Have to love great service.
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Ed '86 911 Coupe (endless 3.6 transplant finally done!) '14 Jeep Grand Cherokee 3.0 Turbodiesel (yes they make one) '97 BMW 528i (the sensible car, bought new) '12 Vintage/Millenium 23' v-nose enclosed trailer |
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03-03-2011, 05:47 PM
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Never got the jelly beans. Other then that, no complaints.
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Kipp 1987 Black 911 3.2 Carrera Coupe 1999 Green Mazda MX5 (SOLD) |
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03-03-2011, 07:37 PM
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I only order Porsche parts from Ians Euro Parts and Pelican Parts. Both have never let me down, neither have ever pointed me in the wrong direction and they both treat their customers right. Hats off to both of them. I tried a few other places over the years but have ended up sticking with both of them because the service has been outstanding.
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1970 Porsche 914 1.7L, 1982 Porsche 911 SC Targa, 1977 Porsche 924, 1979 Porsche 924, 1999 Ducati 900SS |
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03-03-2011, 07:43 PM
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1988 Porsche Carerra Targa 3.2
Boxster S
1979 Porsche 911SC
The Other Woman
1969 and 1986 Porsche Targa and Coupe 1720cc and 3
2011 Porsche Cayenne Diesel
'Ruby'
'Buxster'
Barney
Pippa
1987 Porsche 911 Carrera
1982 Porsche 911 SC Targa
The Trackday Project
The Survivor
Squeaky Duck
