Pelican Parts
Parts Catalog Accessories Catalog How To Articles Tech Forums
Call Pelican Parts at 888-280-7799
Shopping Cart Cart | Project List | Order Status | Help



Go Back   Pelican Parts Forums > Porsche Forums > Porsche 928 Technical Forum


Reply
 
LinkBack Thread Tools Rate Thread
Author
Thread Post New Thread    Reply
Registered
 
por917's Avatar
 
Join Date: Jun 2010
Posts: 123
Garage
Mason, I am waiting on a warrenty item I sent a over 2 weeks ago and have not got another one back yet. Mason you said in your e-mail to me that you were on vacation but that you were going to get it taken care of it. This was over a week and a half ago. I have called and left a message and e-mailed several times. I would just like to know if there is one on the way. No one has returned a call or e-mail about it. This is in regards to a cruise module for a 1981 928. My e-mail is por9172002, Im in GA. I just need to know what the status is so I can move on with the car.
RH

This seemed the only way to get a response from you.

Old 07-20-2010, 07:44 AM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #21 (permalink)
Registered
 
ben_in_austin's Avatar
 
Join Date: Jul 2010
Posts: 19
COMPLAINT FILED WITH STATE OF PA.
Mason, this includes the official complaint form from the state of PA, our entire e-mail history up to this point and a printed version of this Pelican thread.
Old 07-23-2010, 03:31 AM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #22 (permalink)
Moderator
 
MPDano's Avatar
 
Join Date: Dec 2007
Location: Sunny San Diego
Posts: 9,025
Garage
__________________
1981 Porsche 928 "Euro" Auto Gunsmoke Metallic Flat - Black Interior
1983 Porsche 928S "US" Auto Light Bronze (Copper) Metallic - Brown Interior **SOLD**
Old 07-23-2010, 05:09 AM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #23 (permalink)
Registered
 
Join Date: Jul 2010
Posts: 1
Quote:
Originally Posted by kamet View Post
Does anyone know if this company still running? He is not selling items on ebay anymore and is not a registered member. I've tried to contact him since I already paid for parts but I haven't heard anything back. Any clues about what's going on?
been trying to get my parts for 3 months no replies and have filed a claim with my cc and refunded gave up on him
last time i spoke with Mason he was trying to save his company so I would say he's gone and that's it
i sent parts back and got sent wrong ones not worth it and gave up and went else where

i would say he's gone and don;t send money in any way cus you going to lose it
Old 07-26-2010, 07:19 PM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #24 (permalink)
Registered
 
ben_in_austin's Avatar
 
Join Date: Jul 2010
Posts: 19
Folks, please file a claim with the consumer protection agency of PA as appropriate legal action! I've lost hope in recieving my parts.. (but still send him PM's and e-mails. I will not let him off the hook.) With enough claims hopefully Masons credit/credibility will be damaged. I hate to say that but the thought of him setting up another business to scam people and take advantage of them has me outraged. Perhaps we can prevent him causing loss to more unsuspecting people in the future. Mason should feel some reprecussions to his appauling actions. I hope the state does all in its power to see that happens.
Old 07-27-2010, 04:51 AM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #25 (permalink)
Arrgh Matey!
 
chesireIsugaree's Avatar
 
Join Date: Oct 2008
Posts: 273
Ben,
Your claim was valid and I sent you replacements...End of story.

Any further 928ww parts related warranty claims will be handled by the new owner. I made a provision for that, because it was fair.

Anything else is just BS, and spare yourself the hype...(and everyone else).
__________________
Mason
'90 Gt Black/Black 90k
Old 07-27-2010, 11:32 AM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #26 (permalink)
 
Arrgh Matey!
 
chesireIsugaree's Avatar
 
Join Date: Oct 2008
Posts: 273
Ben,
Your claim was valid and I sent you replacements...End of story.

Any further 928ww parts related warranty claims will be handled by the new owner. I made a provision for that, because it was fair.

Anything else is just BS, and spare yourself the hype...(and everyone else).
__________________
Mason
'90 Gt Black/Black 90k
Old 07-27-2010, 11:32 AM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #27 (permalink)
Registered
 
por917's Avatar
 
Join Date: Jun 2010
Posts: 123
Garage
Mason, what about my issue, no response even still, are you going to send me a cruise module or not, or at least send me the one I bought from you. Are you only going to respond to the people who file a criminal complaint against you. I have been very patient and still haven't recieved a single e-mail or anything from you guys. What is the problem!
RH
from GA
Old 07-27-2010, 05:27 PM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #28 (permalink)
Moderator
 
MPDano's Avatar
 
Join Date: Dec 2007
Location: Sunny San Diego
Posts: 9,025
Garage
I am kinda wondering who this new owner is and when he will start to help guys like you out.

Isn't this what is supposed to happen?

Lemme hide behind the couch now
__________________
1981 Porsche 928 "Euro" Auto Gunsmoke Metallic Flat - Black Interior
1983 Porsche 928S "US" Auto Light Bronze (Copper) Metallic - Brown Interior **SOLD**
Old 07-27-2010, 05:34 PM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #29 (permalink)
Registered
 
Fabio421's Avatar
 
Join Date: Jan 2007
Posts: 652
Quote:
Originally Posted by MPDano View Post
I am kinda wondering who this new owner is and when he will start to help guys like you out.

Isn't this what is supposed to happen?

Lemme hide behind the couch now
The guy who bought the parts from Mason is Pottsie Webber. His new business can be found at 928partseast.com

http://forums.rennlist.com/rennforums/928-forum/581786-new-vendor-introduction.html
__________________
1984 928's w/ 5 speed Smoked Quartz Metalic
1982 928's Turbo w/ 5 Speed Platinum Metalic
1978 Euro Widebody w/ 5 speed Guards Red

Last edited by Fabio421; 07-27-2010 at 06:15 PM..
Old 07-27-2010, 06:07 PM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #30 (permalink)
Registered
 
ben_in_austin's Avatar
 
Join Date: Jul 2010
Posts: 19
Mason, in response to your PM, no I have not recieved the cam cover or the intake. End of story. The only hype I can see here is that you've spent 9 weeks attempting to box and ship a part. Please don't get sick again, or forget them under your desk, or go on vacation, or get the address wrong....

PA CPA will hopefully process the complaint and we'll go from there.

I contacted James (pottsie webber) yesterday about handling Masons cleanup. Waiting to hear his reply, but feel bad having to ask that question at all. I'm sure that's not what he'd like to be doing with a fledgling business.
I am not a fan of stirring the pot like this. For everyone with a claim I am sorry. Making a huge stink seems to be the only way to get anything from Mason. Or at least draw attention to him.
Old 07-28-2010, 04:48 AM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #31 (permalink)
928-Electrics Guy
 
Alan in AZ's Avatar
 
Join Date: Jun 2007
Location: Phoenix AZ
Posts: 715
I view this as a slow motion business suicide that we all saw coming...

The death throws aren't quite over yet it seems...

Unfortunate for those stuck with unfulfilled order closure issues - however I think there was a fair amount of warning here... sad ending

Alan
__________________
1994 928 GTS Black/Black Manual
Old 07-28-2010, 07:38 AM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #32 (permalink)
Network Native
 
Danglerb's Avatar
 
Join Date: Jan 2007
Location: SoCal
Posts: 10,349
I don't think people getting into this business had a clue about why 928Intl could sell parts for the prices they do, and how little of those sales they could get with slightly lower prices.

Also when 928Intl and the other BIG used parts sellers stopped buying every 928 at the insurance auctions, dozens of smaller wrecking yards starting picking them up and selling parts. Never in the history of 928's has there been a worse time to be selling used parts.
Old 07-28-2010, 11:36 AM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #33 (permalink)
Registered
 
Join Date: Nov 2003
Location: anaheim ca
Posts: 24
Quote:
Originally Posted by Danglerb View Post
Never in the history of 928's has there been a worse time to be selling used parts.
I'm not so sure I agree. We are still buying about a car a week on average and sales have been strong. We do have the advantage of being in business over 20 years so our name is well known. We may not be known for having the cheapest parts but I think we are known for the following:

best customer service
best selection of quality parts
best guarantee
best reputation
best return policy
knowledgeable staff
fast service

Others may come and go but our history shows we are here to stay.

Last edited by mr928; 07-28-2010 at 03:35 PM.. Reason: sp
Old 07-28-2010, 02:32 PM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #34 (permalink)
928: Serial Enabler
 
Join Date: Sep 2007
Location: Elkhart, Indiana
Posts: 2,929
Here are some more descriptors, from first-hand experience. Straightforward. Open. Honest. Helpful. Trustworthy. Efficient. Professional. Value-added. Reasonable.
__________________
84,85,86 928 cars
Old 07-28-2010, 02:41 PM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #35 (permalink)
Registered
 
Join Date: Nov 2003
Location: anaheim ca
Posts: 24
Quote:
Originally Posted by Landseer View Post
Here are some more descriptors, from first-hand experience. Straightforward. Open. Honest. Helpful. Trustworthy. Efficient. Professional. Value-added. Reasonable.
Thank you,
That is very kind. Reading that reminded me of Boy Scouts.
Old 07-28-2010, 03:27 PM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #36 (permalink)
Petie3rd
 
Mrmerlin's Avatar
 
Join Date: Jul 2000
Location: Philly PA
Posts: 4,528
Send a message via Yahoo to Mrmerlin
lets not forget 928INTL also sells the best rebuilt steering racks,
and I would venture a guess that also goes for any other rebuilt parts they sell
__________________
^^^ Stan ^^^ 2019 BMW K1250 GS 2016 HD RK
1988 S4 Auto , Elfenbein Perlglanz, Pearl Gray
1982 5sp Met black and tan sport seats
Old 07-28-2010, 07:29 PM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #37 (permalink)
Registered
 
por917's Avatar
 
Join Date: Jun 2010
Posts: 123
Garage
Well still no response from Mason or the new owner, Very disappointing
Old 07-31-2010, 04:03 PM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #38 (permalink)
Arrgh Matey!
 
chesireIsugaree's Avatar
 
Join Date: Oct 2008
Posts: 273
see pm rich
__________________
Mason
'90 Gt Black/Black 90k
Old 08-01-2010, 05:35 AM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #39 (permalink)
Registered
 
ben_in_austin's Avatar
 
Join Date: Jul 2010
Posts: 19
Any PM's for me Mason? Any update on the second round of shipping? Still no parts over here either.


Last edited by ben_in_austin; 08-01-2010 at 06:00 AM..
Old 08-01-2010, 05:54 AM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #40 (permalink)
Reply


 


All times are GMT -8. The time now is 10:58 PM.


 
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2025, vBulletin Solutions, Inc.
Search Engine Optimization by vBSEO 3.6.0
Copyright 2025 Pelican Parts, LLC - Posts may be archived for display on the Pelican Parts Website -    DMCA Registered Agent Contact Page
 

DTO Garage Plus vBulletin Plugins by Drive Thru Online, Inc.