UPS is full of awesome

[jonbot]

UPS comes by tomorrow to pickup the exhaust for "investigation"... I'll keep you posted.

The seller has been extremely gracious, and issued me a full refund. Pelicans are awesome!

[Zeke]

Well, hopefully he will recover his loss. But, his ready willingness points to what? I wouldn't have given you a refund until I knew more.

[Flyer88]

Is it too loud?

[JeffO]

Originally Posted by milt

Well, hopefully he will recover his loss. But, his ready willingness points to what? I wouldn't have given you a refund until I knew more.

The buyer has no ownership in the damage. He received the item damaged. It is the sellers responsibility to deliver the product in the stated condition of the sale. This idea of the buyer paying for insurance and accepting the care and feeding of the sellers inability to properly ship a package is an E-Bay phenomena. If you order an LCD monitor from someone and it arrives broken are you going to say " thats okay I have insurance and I will handle all negotiations with the shipping company". No, you send it back for replacement or for refund. Of course this only works for credit cards, if pay by cash or check you are at the mercy of the seller. If you give up control as a buyer you accept the outcome.

[Bob Goding]

This policy becomes invalid in the case of a claim !

[jonbot]

Originally Posted by milt

Well, hopefully he will recover his loss. But, his ready willingness points to what? I wouldn't have given you a refund until I knew more.

Well, let's say for example's sake, I had an online business where I sold widgets to people online. I consistently use a specific shipper, that I've had no problem with in the past. All of a sudden, I have an incident where one of my customers receives a damaged widget. Wouldn't standard practice of a good business be to provide the customer with a replacement widget, and then try to recover my loss with the shipper? In my opinion, I think that's how a business should operate.

[jonbot]

Originally Posted by Flyer88

Is it too loud?

Just for fun I should try bolting it up to see how it sounds lol

[Zeke]

Originally Posted by JeffO

The buyer has no ownership in the damage. He received the item damaged. It is the sellers responsibility to deliver the product in the stated condition of the sale. This idea of the buyer paying for insurance and accepting the care and feeding of the sellers inability to properly ship a package is an E-Bay phenomena. If you order an LCD monitor from someone and it arrives broken are you going to say " thats okay I have insurance and I will handle all negotiations with the shipping company". No, you send it back for replacement or for refund. Of course this only works for credit cards, if pay by cash or check you are at the mercy of the seller. If you give up control as a buyer you accept the outcome.

I meant the seller. That would follow if you read the post I responded to.

[speeder]

It looks like they accidentally delivered it to a mental institution where they gave everyone ball-peen hammers and told them that the muffler molested their inner children.

[Oh Haha]

Any update to this story?

[TerryH]

They bolted it up to the big brown truck and it sounded fine. Claim denied.