Wow Just Ordered Some Parts From Pelican

[porsche4life]

If you were smart enough to read it all.... The free shipping is on qualifying items.... That second box obviously isn't qualifying items.... Most of us have figured that out.....

[stomachmonkey]

Originally Posted by GO DAWG GO

G,

Yes, I could pick up the phone and make a call. Why should I have too?

Because mistakes and misunderstandings, just like ****, happens. A responsible business wants to hear about this stuff so they can improve. They might very well appreciate the feedback. I know that I would.

Anyway- Maybe I shouldn't have posted this and just blew it off.



Bob

Avoiding confrontation. That's healthy. Might also be why you keep getting, in your own words, .....the raw deal!

[fastfredracing]

Originally Posted by aigel

In the time you whine on here all while admitting you didn't read the fine print, you could have contacted the parts guys and have them explain to you the exact situation. Even if you were wrong, there is a chance they help you out. Can we go back to discussing more important things now, like recipes, dogs eating gardening gloves and burnouts?

G

Did I miss a thread about burnouts??

[Joe Bob]

Don't beeyotch here, call them.

[masraum]

Originally Posted by GO DAWG GO

G,

Yes, I could pick up the phone and make a call. Why should I have too?

Bob

I suppose they could have changed it since you saw it, but now it says

"free shipping on many parts or 3 day for $3 on many parts *click for details"

Is this like one of those tests in school where the teacher says, "read through the whole test before you start.". Most of the students do NOT read the whole test, but instead start answering questions. A small handful of the students follow the instructions and discover that the last question says something like, "leave all of the questions blank and turn the test in and you'll get a 100%."

Yeah, you're one of those kids that didn't follow instructions.

[GO DAWG GO]

Sidney,

It didnt appear to be offered that way...

[GO DAWG GO]

Call them tomorrow and square this away!

[Arizona_928]

Yeah it explains it on the website. The free shipping is items that are common and are stocked in the Socal warehouse. The stuff that you have to pay shipping for is the unusual and special order items and they are from the Norcal warehouse. I prolly mixed up the warehouses, but you get the gist?

pelican is nice they are slightly higher then most places but the customer service and those cool stickers make up for it. Which I didn't get in my last order.

[AZAirCooled]

I've bought a lot of parts from Pelican and returned a few too. They have always been the best. I'm taking side bets that you didn't get screwed.

Also I agree with Hugh that you are out off line to air your complaint here without calling them first to find out what happened and give them a chance to help you or help you understand.

Sorry if that is too harsh but you put it out here for comments.

[porsche4life]

Originally Posted by GO DAWG GO

Sidney,

It didnt appear to be offered that way...

Then you can't read..... I ordered close to a grand worth of stuff from them last year, I never had any problems understanding the shipping.....

[Arizona_928]

Originally Posted by porsche4life

Then you can't read..... I ordered close to a grand worth of stuff from them last year, I never had any problems understanding the shipping.....

You must have a nice running 944 after that order... lol
I have about 3 grand into mine. these N/A's are the biggest waste of money.

[Joeaksa]

You know, as much as certain parts of Pelican is not on my "top ten list" the last week or so, will have to say that their service has always been VERY good.

Dammit, pick up the phone and call customer service. You should have called them FIRST and not complained here about it.

JoeA

[porsche4life]

That wasn't all on the 944. The M3 got a new radiator and a few little other goodies....

I did spend almost 2k with paragon parts this year.... The 944 is a tight in a corner now though.....

I've got about 3 grand in my car this year by the time you figure the alignment and cornerbalance....

[9dreizig]

Originally Posted by Joeaksa

You know, as much as certain parts of Pelican is not on my "top ten list" the last week or so, will have to say that their service has always been VERY good.

Dammit, pick up the phone and call customer service. You should have called them FIRST and not complained here about it.

JoeA

Joe does the Jimmy ******* special come with free shipping ?

[tevake]

Each and every item we order from here in Hawaii has to have shipping paid for by buyer.
Doesn't seem any farther than new England, or Fla. but that is the way it is. Their policy is pretty clear, just got to look at the details. As stated the sales reps can explain what happening.
Time to move on!

[Geronimo '74]

Originally Posted by Joeaksa

Dammit, pick up the phone and call customer service. You should have called them FIRST and not complained here about it.

JoeA

+1, pick up the phone and call them. Pelicanparts has very good customer service and will certainly try and help you.

After you've talked to them, please report back so we can tell you we told you so...

[livi]

Not to hijack this thread, but Ingvar Kamprad is a hero of mine. What a guy!

[s_morrison57]

Originally Posted by GO DAWG GO

G,

Yes, I could pick up the phone and make a call. Why should I have too?

If I spend over a certain amount and they say it will be "free shipping"...It should be...Period! I don't care if there manufacturers are in BFE. Or who it is? I didn't make the offer. I just responded to it and spent my money...

Anyway- Maybe I shouldn't have posted this and just blew it off.

If I say I will be there , I will..If I say I will do something I will..No Nonsense kind of guy...Sorry! No escapes!

Bob

Why should you have to???? It would make sense that this would be the way to straighten out the problems.
Just wondering, what size of bra do you wear? With all this snivelling your gonna start to grow tits

[sammyg2]

I'm surprised no one else has brought this up yet so I will, CALL THEM.

Oh and BTW, this get's my nomination for post of the year

Why should you have to???? It would make sense that this would be the way to straighten out the problems.
Just wondering, what size of bra do you wear? With all this snivelling your gonna start to grow tits

[jyl]

Shocking News Flash! Pelican Parts employees do NOT have telepathic powers!

Originally Posted by GO DAWG GO

G,

Yes, I could pick up the phone and make a call. Why should I have too?